Drilldown: Article

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Article > ComingSoon : No or Yes & Dimension : UserComms or sr or None

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Standalone:
None (79) · No (3049) · Yes (174)
productshort:
Draft:PEC-WFM (257) · PEC-WFM (228) · Draft:PEC-REP (182) · PEC-REP (165) · Draft:ContentAdmin (148) · Draft:DES (140) · DES (127) · Draft:ATC (92) · Draft:PEC-REC (88) · Draft:PEC-AS (80) · ATC (76) · Draft:PrivateEdition (73) · Draft:PEC-OU (68) · Draft:WID (66) · Draft:PEC-GSM (59) · PEC-OU (59) · PE-GPR (55) · PEC-AS (55) · PrivateEdition (52) · Draft:PE-GPR (50)
Other values:
Platform:
None (932) · Genesys Multicloud CX (3) · GenesysCloud (131) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1861) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (23) · GenesysEngage-cloud, PureConnect, GenesysCloud (58) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (126) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PureConnect (8) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (91) · PureConnect, GenesysEngage-cloud (9) · PureEngage (13)
ComingSoon: (Click arrow to add another value)
Role:
None (1741) · Administrator (843) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (17) · Administrator, Developer (40) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (225) · Adminstrator (2) · Agent (78) · Agent, Supervisor (56) · Developer (81) · Staff (8) · Supervisor (197)
DisplayName:
Logging (23) · Getting started (20) · Get started (17) · Metrics (17) · None (16) · Overview (11) · Interdependencies (8) · Activity History (7) · New in this Release (7) · Prerequisites (7) · Architecture (7) · Standard Responses (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Logging in and out (6) · Schedules (6) · Accessibility (6)
Other values:
TocName:
None (566) · Getting started (22) · Upgrade, rollback, or uninstall (21) · Configuration (12) · Genesys Cloud CX (10) · Genesys Multicloud CX (10) · Activity History (9) · Prerequisites (9) · Overview (9) · PureConnect (7) · New in this Release (6) · Logging in and out (6) · Screen pops (6)
Other values:
Dimension: (Click arrow to add another value)
Product:
Workforce Management (483) · Reporting (346) · Designer (265) · Internal Content Administration (172) · Genesys Predictive Engagement (164) · None (143) · Genesys Recording, Quality Management, and Speech Analytics (136) · Agent Setup (135) · Outbound (CX Contact) (127) · Widgets (114) · Genesys Multicloud CX Private Edition (110) · Genesys Predictive Routing (102) · Digital Channels (67) · Agent Workspace (64) · Genesys Skills Management (59) · Gplus Adapter for Microsoft Dynamics 365 (56) · nGAGEMENT (47) · Genesys Dialog Engine (45) · Gplus Adapter for Salesforce (44) · Intelligent Workload Distribution (42)
Other values:
Manual:
Supervisor (275) · RPRT (258) · Designer (243) · Administrator (238) · Admin (212) · Agent (166) · None (162) · User (146) · ManageCC (131) · Deployment (126) · CXContact (108) · PEGuide (89) · Help (73) · SDK (73) · Test (65) · WritersGuide (62) · AdminGuide (62) · SupervisorHelp (53) · Operations (37)
Other values:
Application:
None (2086) · Designer (262) · Workforce Management (223) · Reporting, Reporting GCXI (202) · Recording (115) · Agent Setup (87) · CX Contact (62) · Platform Administration (42) · Workforce Administration (34) · Callback (28) · Pulse Reporting (28) · IVR Administration (22) · Reporting GCXI (21) · Agent Workspace, Agent Setup (11) · Agent Workspace (9) · Cloud Data Download Service (8) · App Studio (6) · Agent Desktop (5)
Other values:
UseCase:
None (3274) · BO02 (1) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE01, CE19 (1) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · CE37 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (3092) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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