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Article > Dimension : JourneyData or Outcomes or None & Application : CX Contact or None

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Standalone:
None (1281) · No (2569) · Yes (1248) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (1020) · PEC-REP (359) · Draft:PEC-GSM (221) · Draft:WID (212) · Draft:ContentAdmin (197) · Draft:PEC-WFM (154) · Draft:ATC (142) · ATC (128) · PEC-WFM (116) · Draft:PEC-Developer (102) · Draft:PEC-ROU (102) · Draft:PEC-OU (88) · Draft:PrivateEdition (86) · Draft:GAWFM (76) · Draft:PEC-AS (75) · PEC-OU (72) · PrivateEdition (65) · PE-GPR (60) · Draft:PE-GPR (58) · Draft:BDS (57)
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Platform:
None (2924) · Genesys Multicloud CX (2) · GenesysCloud (131) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1697) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (83) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (126) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (22) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (12) · PureConnect, GenesysCloud, GenesysEngage-cloud (113) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
None (3013) · No (2122) · Yes (46)
Role:
None (4767) · Administrator (223) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (23) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (17) · Agent, Supervisor (56) · Developer (77) · Staff (8) · Supervisor (2)
DisplayName:
None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (31) · Localization (29) · API Commands (27) · API Events (27) · Logging (23) · Getting Started (22) · Deprecation-AllNotices (17) · Metrics (17) · Get started (16) · Overview (14) · Ports (14) · Prerequisites (10) · Deploy (10) · Logging in and out (8) · Interdependencies (8) · Accessibility (8)
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TocName:
None (2544) · Configuration (39) · Localization (29) · API Events (27) · API Commands (27) · Getting Started (24) · Upgrade, rollback, or uninstall (21) · Overview (15) · Genesys Multicloud CX (11) · Prerequisites (10) · Genesys Cloud CX (10) · Activity History (9) · Logging in and out (8) · PureConnect (7) · Screen pops (6) · Engage (6) · About this guide (6) · Troubleshooting (6) · Service Client API (6) · Installation (6)
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Dimension: (Click arrow to add another value)
Product:
Reporting (1043) · None (712) · Workforce Management (269) · Widgets (264) · Genesys Predictive Engagement (255) · Genesys Skills Management (221) · Internal Content Administration (219) · Outbound (CX Contact) (159) · Genesys Multicloud CX Private Edition (136) · Genesys Predictive Routing (115) · Routing and Designer (105) · Agent Setup (80) · Digital Channels (78) · Gplus Adapter for WFM (76) · Intelligent Workload Distribution (75) · Developer (73) · Designer (69) · Agent Workspace (68) · Voice Microservices (67) · Gplus Adapter for Microsoft Dynamics 365 (64)
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Manual:
None (500) · PDMLibraryGIM (364) · Administrator (261) · Deployment (256) · Admin (244) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · SDK (153) · Supervisor (144) · Agent (130) · PDNAA (121) · CXContact (118) · User (115) · CX Insights (110) · GCXIMCPRG (101) · PEGuide (97) · WebAPIs (94) · AdminGuide (92) · Help (81) · Developers (79)
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Application: (Click arrow to add another value)
UseCase:
None (5169) · BO02 (1) · BO02, BO03 (2) · CE01 (2) · CE01, CE19 (1) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
PEPageType:
None (4893) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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