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Article > Platform : Genesys Multicloud CX or GenesysCloud or GenesysEngage-cloud or GenesysEngage-onpremises or None & PEPageType: None

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Standalone:
None (1207) · No (3297) · Yes (1274) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1136) · PEC-REP (477) · Draft:PEC-WFM (293) · PEC-WFM (254) · Draft:PEC-GSM (220) · Draft:WID (211) · Draft:DES (157) · DES (136) · Draft:PEC-AS (129) · Draft:ContentAdmin (126) · Draft:PEC-ROU (115) · Draft:PEC-Developer (103) · Draft:PEC-REC (93) · Draft:PEC-OU (85) · Draft:ATC (78) · Draft:PrivateEdition (75) · Draft:ReleaseNotes (69) · ATC (69) · Draft:GAWFM (68)
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ComingSoon:
None (2967) · No (2902) · Yes (36)
Role:
None (4324) · Administrator (832) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (17) · Administrator, Developer (36) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (231) · Adminstrator (2) · Agent (81) · Agent, Supervisor (60) · Developer (78) · Staff (8) · Supervisor (224)
DisplayName:
None (415) · High availability and disaster recovery (45) · Architecture (41) · Configuration (35) · Localization (29) · API Events (27) · API Commands (27) · Getting Started (22) · Deprecation-AllNotices (17) · Ports (14) · Get started (14) · Prerequisites (12) · Deploy (10) · Overview (10) · Agent State Details Report (9) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9)
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TocName:
None (2344) · Configuration (43) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Overview (14) · Prerequisites (12) · Genesys Multicloud CX (11) · Genesys Cloud CX (10) · Upgrade, rollback, or uninstall (10) · Activity History (9) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Logging in and out (8) · Agent Details Activity Report (8) · Callback reports (7) · Outbound Contact reports (7)
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Dimension:
None (5743) · RealTime (14) · Journey (13) · WebMessaging (12) · sr (12) · bots (7) · CallbackClickToCall (6) · WebChat (6) · ADResponse (6) · GPRDataUpload (6) · Metrics (6) · BasicApp (5) · deploydigital (4) · UserComms (4) · GPRAnalysis (4)
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Product:
Reporting (1276) · None (757) · Workforce Management (544) · Designer (294) · Widgets (262) · Genesys Skills Management (220) · Agent Setup (188) · Outbound (CX Contact) (151) · Genesys Recording, Quality Management, and Speech Analytics (145) · Internal Content Administration (140) · Genesys Predictive Engagement (132) · Genesys Predictive Routing (128) · Routing and Designer (119) · Genesys Multicloud CX Private Edition (116) · Digital Channels (81) · Developer (75) · Agent Workspace (72) · Gplus Adapter for WFM (68) · Gplus Adapter for Microsoft Dynamics 365 (64) · Intelligent Workload Distribution (62)
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Manual:
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Application:
None (4627) · Designer (274) · Workforce Management (234) · Reporting, Reporting GCXI (206) · Recording (115) · Agent Setup (87) · CX Contact (66) · Platform Administration (42) · Pulse Reporting (42) · Workforce Administration (40) · Callback (34) · IVR Administration (26) · Reporting GCXI (21) · Agent Workspace, Agent Setup (11) · Agent Workspace (9) · Cloud Data Download Service (8) · App Studio (6) · Agent Desktop (5)
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UseCase:
None (5874) · BO02 (3) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE01, CE19 (1) · CE06 (1) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · CE37 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
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