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Standalone:
None (1282) · No (3183) · Yes (1259) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1162) · PEC-REP (500) · Draft:PEC-WFM (284) · PEC-WFM (246) · Draft:PEC-GSM (220) · Draft:WID (193) · Draft:DES (141) · DES (132) · Draft:ContentAdmin (132) · Draft:PEC-AS (127) · Draft:PEC-ROU (115) · Draft:PEC-Developer (103) · Draft:PEC-REC (93) · Draft:PEC-OU (87) · Draft:PrivateEdition (85) · PEC-OU (70) · Draft:ReleaseNotes (69) · ReleaseNotes (65) · PrivateEdition (64) · PEC-AS (57)
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ComingSoon:
None (2997) · No (2835) · Yes (19)
Role:
None (4352) · Administrator (799) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (15) · Administrator, Developer (24) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (231) · Adminstrator (2) · Agent (79) · Agent, Supervisor (52) · Developer (68) · Staff (8) · Supervisor (209)
DisplayName:
None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (35) · Localization (29) · API Events (27) · API Commands (27) · Logging (23) · Getting Started (22) · Deprecation-AllNotices (17) · Metrics (16) · Get started (15) · Ports (14) · Prerequisites (12) · Deploy (10) · Overview (10) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9)
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TocName:
None (2571) · Configuration (43) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Upgrade, rollback, or uninstall (21) · Prerequisites (12) · Genesys Multicloud CX (11) · Overview (10) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Agent State Details Report (9) · Activity History (9) · Logging in and out (8) · Agent Details Activity Report (8) · Callback reports (7) · Outbound Contact reports (7) · PureConnect (7)
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Dimension:
None (5731) · AgentDesktopHelm (2) · AuthenticationHelm (2) · bots (6) · CallbackClickToCall (6) · CallbackHelm (2) · CX ContactHelm (2) · deploydigital (4) · DesignerHelm (2) · Digital ChannelsHelm (2) · email, digital (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GPRAnalysis (4) · GPRDataUpload (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey (13) · Metrics (6) · Modules (2) · OSHelp (1) · Outbound (2) · RealTime (14) · ReportingAnalyticsHelm (2) · sr (12) · TelemetryHelm (2) · UCSHelm (2) · UserComms (4) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebRTCHelm (2)
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Manual:
None (549) · Administrator (400) · PDMLibraryGIM (364) · Supervisor (300) · RPRT (273) · Admin (235) · Designer (233) · PDMPEGIM-Postgres (184) · Agent (183) · PDMCXGIM (171) · Deployment (153) · User (149) · ManageCC (138) · SDK (130) · PDNAA (120) · CXContact (114) · CX Insights (110) · GCXIMCPRG (101) · PEGuide (95) · WebAPIs (94)
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Application:
None (4631) · Designer (247) · Workforce Management (217) · Reporting, Reporting GCXI (206) · Recording (115) · Agent Setup (82) · CX Contact (66) · Pulse Reporting (42) · Platform Administration (40) · Workforce Administration (40) · Callback (34) · IVR Administration (26) · Reporting GCXI (21) · Agent Workspace, Agent Setup (11) · Cloud Data Download Service (8) · Agent Workspace (6) · Agent Desktop (5) · Agent Workspace, Agent Setup, Designer (4) · Agent Setup, Designer, Platform Administration (4) · Pulse Reporting, Reporting GCXI (4)
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UseCase:
None (5823) · BO02 (3) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE06 (1) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (5566) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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