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Article > Standalone : No or Other & Dimension : JourneyData or None & UseCase : CE37 or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (982) · PEC-REP (452) · Draft:PEC-WFM (262) · PEC-WFM (233) · Draft:ContentAdmin (163) · Draft:WID (162) · Draft:DES (138) · DES (125) · Draft:ATC (111) · Draft:PEC-ROU (99) · ATC (96) · Draft:PEC-Developer (95) · Draft:PEC-AS (95) · Draft:PEC-REC (86) · Draft:PrivateEdition (75) · Draft:PEC-OU (74) · Draft:PEC-GSM (72) · PE-GPR (58) · PEC-OU (58) · Draft:PE-GPR (55)
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Platform:
None (2191) · Genesys Multicloud CX (3) · GenesysCloud (130) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (2237) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (26) · GenesysEngage-cloud, PureConnect, GenesysCloud (74) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (169) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (18) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (103) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
None (1810) · No (3141) · Yes (53)
Role:
None (3491) · Administrator (800) · Administrator, Agent (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (9) · Administrator, Developer (35) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (229) · Adminstrator (2) · Agent (78) · Agent, Supervisor (56) · Developer (81) · Staff (8) · Supervisor (205)
DisplayName:
None (70) · Configuration (28) · API Commands (27) · Logging (23) · Getting started (20) · Metrics (17) · Deprecation-AllNotices (17) · Localization (15) · Overview (14) · Get started (12) · Prerequisites (11) · New in this Release (8) · Interdependencies (8) · Architecture (7) · Activity History (7) · iWD Metrics (7)
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TocName:
None (1868) · Configuration (36) · API Commands (27) · Getting started (22) · Localization (15) · Overview (14) · Upgrade, rollback, or uninstall (11) · Prerequisites (11) · Genesys Multicloud CX (11) · Genesys Cloud CX (10) · Activity History (9) · PureConnect (7) · Agent Details Activity Report (6) · New in this Release (6) · Service Client API (6) · Logging in and out (6) · Screen pops (6) · Engage (6) · Calendar (6)
Other values:
Dimension: (Click arrow to add another value)
Product:
Reporting (1100) · None (674) · Workforce Management (493) · Designer (261) · Widgets (210) · Genesys Predictive Engagement (192) · Internal Content Administration (185) · Agent Setup (146) · Genesys Recording, Quality Management, and Speech Analytics (132) · Outbound (CX Contact) (132) · Genesys Multicloud CX Private Edition (114) · Genesys Predictive Routing (110) · Routing and Designer (102) · Genesys Skills Management (72) · Agent Workspace (64) · Developer (64) · Digital Channels (57) · Gplus Adapter for Microsoft Dynamics 365 (56) · Gplus Adapter for WFM (54) · Genesys Dialog Engine (49)
Other values:
Manual:
None (435) · PDMLibraryGIM (362) · Administrator (329) · Supervisor (284) · RPRT (271) · Designer (235) · Deployment (221) · Admin (210) · PDMPEGIM-Postgres (183) · PDMCXGIM (170) · Agent (167) · User (148) · ManageCC (128) · SDK (120) · CXContact (110) · GCXIMCPRG (99) · WebAPIs (92) · PEGuide (87) · CX Insights (87) · Help (77)
Other values:
Application:
None (3832) · Agent Desktop (5) · Agent Setup (80) · Agent Setup, Agent Workspace (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (2) · Agent Setup, Platform Administration (2) · Agent Workspace (7) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · App Studio (5) · Callback (28) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (60) · Designer (248) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (24) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (111) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (206) · WEM (1) · Workforce Administration (30) · Workforce Administration, Workforce Management (2) · Workforce Management (227)
UseCase: (Click arrow to add another value)
PEPageType:
None (4800) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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