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Article > Dimension : JourneyData or WebActions or WebMessaging or None & Application : Recording or None & PEPageType: None

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Standalone:
None (1195) · No (2433) · Yes (1244) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (991) · PEC-REP (336) · Draft:PEC-GSM (221) · Draft:WID (212) · Draft:ContentAdmin (188) · Draft:PEC-WFM (154) · Draft:ATC (148) · ATC (134) · PEC-WFM (116) · Draft:PEC-ROU (102) · Draft:PEC-Developer (102) · Draft:PEC-REC (93) · Draft:PrivateEdition (76) · Draft:PEC-AS (75) · Draft:GAWFM (68) · PE-GPR (60) · Draft:PE-GPR (58) · PrivateEdition (57) · Draft:BDS (57) · PEC-REC (53)
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Platform:
None (2641) · Genesys Multicloud CX (2) · GenesysCloud (143) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1744) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (84) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (123) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (117) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
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Role:
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DisplayName:
None (415) · High availability and disaster recovery (45) · Architecture (41) · Configuration (31) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (22) · Deprecation-AllNotices (17) · Overview (14) · Ports (14) · Get started (11) · Deploy (10) · Prerequisites (10) · Accessibility (8) · Logging in and out (8) · New in this Release (8) · Interdependencies (8)
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TocName:
None (2290) · Configuration (39) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Overview (15) · Genesys Multicloud CX (11) · Upgrade, rollback, or uninstall (10) · Genesys Cloud CX (10) · Prerequisites (10) · Activity History (9) · Logging in and out (8) · PureConnect (7)
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Product:
Reporting (991) · None (702) · Workforce Management (269) · Genesys Predictive Engagement (267) · Widgets (264) · Genesys Skills Management (221) · Internal Content Administration (209) · Genesys Recording, Quality Management, and Speech Analytics (145) · Genesys Multicloud CX Private Edition (118) · Genesys Predictive Routing (115) · Routing and Designer (105) · Outbound (CX Contact) (86) · Agent Setup (80) · Developer (73) · Gplus Adapter for WFM (68) · Digital Channels (65) · Gplus Adapter for Microsoft Dynamics 365 (64) · Agent Workspace (62)
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Manual:
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UseCase:
None (4943) · BO02 (1) · BO02, BO03 (2) · CE01 (2) · CE01, CE19 (1) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
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