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Article > Dimension: None & Application : Agent Desktop, Agent Setup, Designer or Agent Workspace, Agent Setup, Digital Channels or Cloud Data Download Service or Workforce Administration or None

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Standalone:
None (1277) · No (2525) · Yes (1250) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (1020) · PEC-REP (359) · Draft:PEC-GSM (221) · Draft:WID (212) · Draft:ContentAdmin (197) · Draft:PEC-WFM (171) · PEC-WFM (133) · Draft:ATC (130) · ATC (116) · Draft:PEC-ROU (102) · Draft:PEC-Developer (102) · Draft:PrivateEdition (86) · Draft:GAWFM (76) · Draft:PEC-AS (75) · PrivateEdition (65) · PE-GPR (60) · Draft:PE-GPR (58) · Draft:BDS (57) · Draft:PEC-OU (55) · WID (52)
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Platform:
None (2924) · Genesys Multicloud CX (2) · GenesysCloud (131) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1675) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (83) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (126) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (95) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
None (3009) · No (2080) · Yes (46)
Role:
None (4743) · Administrator (203) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (23) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (17) · Agent, Supervisor (56) · Developer (77) · Staff (8) · Supervisor (2)
DisplayName:
None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (31) · Localization (29) · API Events (27) · API Commands (27) · Logging (23) · Getting Started (22) · Deprecation-AllNotices (17) · Metrics (17) · Get started (16) · Ports (14) · Overview (14) · Deploy (10) · Prerequisites (10) · Accessibility (8) · Interdependencies (8) · Logging in and out (8)
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None (2540) · Configuration (39) · Localization (29) · API Events (27) · API Commands (27) · Getting Started (24) · Upgrade, rollback, or uninstall (21) · Overview (15) · Genesys Multicloud CX (11) · Genesys Cloud CX (10) · Prerequisites (10) · Activity History (9) · Logging in and out (8) · PureConnect (7) · About this guide (6) · Installation (6) · Screen pops (6) · Engage (6) · Troubleshooting (6) · Service Client API (6)
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Product:
Reporting (1043) · None (712) · Workforce Management (303) · Widgets (264) · Genesys Predictive Engagement (231) · Genesys Skills Management (221) · Internal Content Administration (219) · Genesys Multicloud CX Private Edition (136) · Genesys Predictive Routing (115) · Routing and Designer (105) · Outbound (CX Contact) (93) · Digital Channels (80) · Agent Setup (80) · Gplus Adapter for WFM (76) · Intelligent Workload Distribution (75) · Developer (73) · Designer (69) · Agent Workspace (68) · Voice Microservices (67) · Gplus Adapter for Microsoft Dynamics 365 (64)
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Manual:
None (502) · PDMLibraryGIM (364) · Administrator (293) · Deployment (256) · Admin (252) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · SDK (153) · Supervisor (144) · Agent (130) · PDNAA (121) · User (115) · CX Insights (110) · GCXIMCPRG (101) · PEGuide (97) · WebAPIs (94) · Help (81) · Developers (79) · WritersGuide (73) · AdminGuide (68)
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UseCase:
None (5125) · BO02 (1) · BO02, BO03 (2) · CE01, CE19 (1) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
PEPageType:
None (4847) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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