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Article > Role : Administrator, Agent, Developer or Administrator, Developer or Developer or Supervisor or None & Dimension: None

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Standalone:
None (1280) · No (2483) · Yes (1234) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (1034) · PEC-REP (372) · Draft:PEC-WFM (236) · Draft:PEC-GSM (221) · Draft:WID (212) · PEC-WFM (197) · Draft:ContentAdmin (195) · Draft:ATC (130) · ATC (116) · Draft:PEC-ROU (102) · Draft:PEC-Developer (102) · Draft:PrivateEdition (85) · Draft:GAWFM (75) · Draft:PEC-AS (75) · PrivateEdition (64) · Draft:BDS (57) · Draft:PEC-OU (55) · PE-GPR (53) · WID (52) · Draft:PE-GPR (51)
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Platform:
None (2859) · GenesysCloud (128) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1708) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (82) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (106) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngagecloud (2) · GenesysEngage_cloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (95) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
None (3023) · No (2016) · Yes (41)
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DisplayName:
None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (33) · Localization (29) · API Commands (27) · API Events (27) · Logging (23) · Getting Started (18) · Deprecation-AllNotices (17) · Metrics (17) · Get started (16) · Ports (14) · Overview (12) · Deploy (10) · Prerequisites (10) · Interdependencies (8) · Logging in and out (8)
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TocName:
None (2501) · Configuration (41) · Localization (29) · API Commands (27) · API Events (27) · Upgrade, rollback, or uninstall (21) · Getting Started (20) · Overview (11) · Genesys Multicloud CX (11) · Genesys Cloud CX (10) · Prerequisites (10) · Logging in and out (8) · PureConnect (7) · Installation (6) · About this guide (6) · Calendar (6) · Engage (6)
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Product:
Reporting (1070) · None (690) · Workforce Management (430) · Widgets (264) · Genesys Predictive Engagement (231) · Genesys Skills Management (221) · Internal Content Administration (217) · Genesys Multicloud CX Private Edition (134) · Routing and Designer (105) · Genesys Predictive Routing (102) · Outbound (CX Contact) (93) · Agent Setup (80) · Gplus Adapter for WFM (75) · Developer (73) · Digital Channels (72) · Intelligent Workload Distribution (68) · Designer (66) · Gplus Adapter for Microsoft Dynamics 365 (64) · Voice Microservices (64)
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Manual:
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Application:
None (4844) · Agent Setup, Platform Administration (2) · Agent Workspace (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · App Studio (6) · Callback (4) · CX Contact (2) · Designer (1) · GPR Core Platform (2) · IVR Administration (8) · Platform Administration (2) · Pulse Reporting (26) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (2) · Workforce Management (176)
UseCase:
None (5069) · CE01 (2) · CE01, CE19 (1) · CE27 (2) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
PEPageType:
None (4836) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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