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Article > Platform : GenesysEngage-cloud or GenesysEngage-onpremises, GenesysCloud or None & Dimension : Journey or Outcomes or WebActions or None

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Standalone:
None (1279) · No (3119) · Yes (1254) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (1155) · PEC-REP (493) · Draft:PEC-WFM (281) · PEC-WFM (243) · Draft:PEC-GSM (220) · Draft:WID (193) · Draft:DES (135) · Draft:ContentAdmin (129) · Draft:PEC-AS (127) · DES (126) · Draft:PEC-ROU (115) · Draft:PEC-Developer (103) · Draft:PEC-REC (93) · Draft:PEC-OU (86) · Draft:PrivateEdition (85) · PEC-OU (70) · PrivateEdition (64) · PEC-AS (57) · PEC-REC (53) · PE-GPR (51)
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ComingSoon:
None (2945) · No (2773) · Yes (19)
Role:
None (4283) · Administrator (768) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (15) · Administrator, Developer (24) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Administrator, Supervisor (229) · Adminstrator (2) · Agent (79) · Agent, Supervisor (52) · Developer (68) · Staff (8) · Supervisor (197)
DisplayName:
None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (35) · Localization (29) · API Commands (27) · API Events (27) · Logging (23) · Getting Started (22) · Deprecation-AllNotices (17) · Metrics (16) · Get started (15) · Ports (14) · Prerequisites (12) · Deploy (10) · Overview (10) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Agent State Details Report (9)
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TocName:
None (2518) · Configuration (43) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Upgrade, rollback, or uninstall (21) · Prerequisites (12) · Genesys Multicloud CX (11) · Overview (10) · Agent Login-Logout Details Report (9) · Agent State Details Report (9) · Activity History (9) · Agent Group Membership Details Report (9) · Agent Details Activity Report (8) · Logging in and out (8) · Callback reports (7) · Outbound Contact reports (7)
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Product:
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Manual:
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Application:
None (4562) · Designer (229) · Workforce Management (217) · Reporting, Reporting GCXI (206) · Recording (115) · Agent Setup (82) · CX Contact (66) · Platform Administration (40) · Workforce Administration (34) · Callback (28) · Pulse Reporting (28) · IVR Administration (26) · Reporting GCXI (21) · Agent Workspace, Agent Setup (11) · Cloud Data Download Service (8) · Agent Workspace (6) · Agent Desktop (5) · Agent Setup, Designer, Platform Administration (4) · Pulse Reporting, Reporting GCXI (4) · Agent Workspace, Agent Setup, Designer (4)
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UseCase:
None (5711) · BO02 (3) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE06 (1) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (5452) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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