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Article > Dimension : ContentOffers or Journey or None & Application : Agent Workspace or None & PEPageType: None

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Standalone:
None (1193) · No (2312) · Yes (1247) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (991) · PEC-REP (336) · Draft:PEC-GSM (221) · Draft:WID (212) · Draft:ContentAdmin (187) · Draft:PEC-WFM (154) · Draft:ATC (136) · ATC (122) · PEC-WFM (116) · Draft:PEC-Developer (103) · Draft:PEC-ROU (102) · Draft:PEC-AS (77) · Draft:PrivateEdition (76) · Draft:GAWFM (68) · PE-GPR (60) · Draft:PE-GPR (58) · PrivateEdition (57) · Draft:BDS (57) · WID (52) · Draft:PEC-OU (52)
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Platform:
None (2642) · Genesys Multicloud CX (3) · GenesysCloud (131) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1645) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (83) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (125) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (24) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (101) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
ComingSoon:
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Role:
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DisplayName:
None (415) · High availability and disaster recovery (45) · Architecture (41) · Configuration (31) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (22) · Deprecation-AllNotices (17) · Overview (14) · Ports (14) · Prerequisites (11) · Get started (11) · Deploy (10) · Interdependencies (8) · Accessibility (8) · Logging in and out (8) · Activity History (7) · Troubleshooting (7) · iWD Metrics (7)
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TocName:
None (2286) · Configuration (39) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Overview (15) · Genesys Multicloud CX (11) · Prerequisites (11) · Genesys Cloud CX (10) · Upgrade, rollback, or uninstall (10) · Activity History (9) · Logging in and out (8) · PureConnect (7) · Screen pops (6) · Engage (6) · Troubleshooting (6) · Installation (6) · About this guide (6) · Service Client API (6)
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Product:
Reporting (991) · None (703) · Workforce Management (269) · Widgets (264) · Genesys Predictive Engagement (243) · Genesys Skills Management (221) · Internal Content Administration (208) · Genesys Multicloud CX Private Edition (118) · Genesys Predictive Routing (115) · Routing and Designer (105) · Outbound (CX Contact) (86) · Agent Setup (84) · Developer (75) · Gplus Adapter for WFM (68) · Digital Channels (65) · Agent Workspace (64) · Gplus Adapter for Microsoft Dynamics 365 (64) · Intelligent Workload Distribution (60) · Genesys Dialog Engine (58)
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Manual:
None (502) · PDMLibraryGIM (364) · Administrator (265) · Deployment (257) · Admin (245) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · SDK (153) · Supervisor (144) · Agent (130) · PDNAA (121) · User (115) · CX Insights (110) · GCXIMCPRG (101) · WebAPIs (94) · Help (81) · AdminGuide (80) · PEGuide (80) · Developers (79) · WritersGuide (73)
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UseCase:
None (4822) · BO02 (1) · BO02, BO03 (2) · CE01, CE19 (1) · CE06 (1) · CE27 (2) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
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