Drilldown: Article

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Article > Standalone : No or None & Dimension : JourneyData or None & Application : Agent Setup, Designer, Platform Administration or CX Contact or Recording or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (321) · Draft:PEC-GSM (218) · Draft:WID (206) · Draft:ContentAdmin (182) · Draft:PEC-WFM (148) · Draft:ATC (113) · PEC-WFM (111) · Draft:PEC-ROU (102) · Draft:PEC-Developer (100) · ATC (98) · Draft:PEC-REC (92) · Draft:PEC-OU (86) · Draft:PrivateEdition (84) · PEC-REP (81) · Draft:GAWFM (74) · Draft:PEC-AS (74) · PEC-OU (70) · PrivateEdition (64) · PE-GPR (60) · Draft:PE-GPR (58)
Other values:
Platform:
None (1669) · GenesysCloud (117) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1771) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (75) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (126) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (14) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (11) · PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (97) · PureConnect, GenesysEngage-cloud (7) · PureEngage (14)
ComingSoon:
None (1796) · No (2108) · Yes (44)
Role:
None (3453) · Administrator (326) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Developer (19) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (15) · Agent, Supervisor (52) · Developer (69) · Staff (8) · Supervisor (2)
DisplayName:
None (409) · Architecture (68) · High availability and disaster recovery (48) · Before you begin (46) · Configuration (31) · Localization (29) · API Commands (27) · API Events (27) · Logging (23) · Getting Started (22) · Metrics (17) · Get started (15) · Overview (14) · Ports (14) · Deploy (10) · Prerequisites (10) · Logging in and out (8) · Interdependencies (8) · New in this Release (8)
Other values:
TocName:
None (1299) · Configuration (39) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (22) · Upgrade, rollback, or uninstall (21) · Overview (15) · Genesys Multicloud CX (11) · Genesys Cloud CX (10) · Prerequisites (10) · Activity History (9) · Logging in and out (8) · PureConnect (7)
Other values:
Dimension: (Click arrow to add another value)
Product:
Reporting (398) · Workforce Management (258) · Widgets (254) · None (243) · Genesys Skills Management (218) · Internal Content Administration (208) · Genesys Predictive Engagement (207) · Outbound (CX Contact) (155) · Genesys Recording, Quality Management, and Speech Analytics (143) · Genesys Multicloud CX Private Edition (133) · Genesys Predictive Routing (115) · Routing and Designer (105) · Agent Setup (80) · Digital Channels (76) · Gplus Adapter for WFM (74) · Intelligent Workload Distribution (70) · Developer (69) · Agent Workspace (66) · Designer (65) · Gplus Adapter for Microsoft Dynamics 365 (64)
Other values:
Manual:
Administrator (265) · Admin (262) · Deployment (252) · User (199) · SDK (153) · Supervisor (144) · Agent (130) · PDNAA (121) · CXContact (118) · CX Insights (110) · None (96) · WebAPIs (94) · PEGuide (94) · AdminGuide (82) · Help (81) · Developers (79) · WritersGuide (67) · Test (67) · VMPEGuide (46) · Operations (44)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (3942) · BO02 (1) · CE01 (2) · CE01, CE19 (1) · CE37 (2)
PEPageType:
None (3664) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (27) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (46)

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