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Article > Dimension : ArchFlow or None & Product : Developer or Genesys Predictive Engagement or Genesys Skills Management or Reporting

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Standalone:
None (424) · No (738) · Yes (692)
productshort:
ATC (115) · Draft:ATC (130) · Draft:Developer (2) · Draft:PEC-Developer (57) · Draft:PEC-GSM (221) · Draft:PEC-REP (903) · PEC-Developer (14) · PEC-REP (411)
Platform:
None (891) · GenesysCloud (34) · GenesysEngage-cloud (792) · GenesysEngage-cloud, PureConnect, GenesysCloud (13) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (3) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · PureConnect (6) · PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (84)
ComingSoon:
None (1230) · No (613) · Yes (10)
Role:
None (1565) · Administrator (14) · Administrator, Agent, Supervisor (2) · Administrator, Developer (3) · Administrator, Supervisor (228) · Developer (7) · Supervisor (34)
DisplayName:
None (68) · Architecture (13) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Agent State Details Report (9) · High availability and disaster recovery (7) · Agent Details Activity Report (7) · Outbound Contact reports (7) · Callback reports (7) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Prerequisites (6) · Get started (6)
Other values:
TocName:
None (934) · Genesys Multicloud CX (10) · Genesys Cloud CX (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Callback reports (7) · Agent Details Activity Report (7) · Outbound Contact reports (7) · PureConnect (6) · Prerequisites (6)
Other values:
Dimension: (Click arrow to add another value)
Product: (Click arrow to add another value)
Manual:
PDMLibraryGIM (338) · RPRT (271) · PDMCXGIM (170) · PDNAA (121) · CX Insights (110) · None (85) · AdminGuide (82) · GCXIPRGLibrary (47) · GIMPEGuide (42) · Admin (40) · GCXIMCPRG (40) · RT (39) · GCXIPEGuide (36) · AgentGuide (32) · WebAPIs (31) · Event (30) · PulsePEGuide (27) · AIUG (26) · GIM (25) · SCAPI (24)
Other values:
Application:
None (1582) · IVR Administration (8) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (205)
UseCase:
None (1849) · CE37 (2) · SL09 (2)
PEPageType:
None (1801) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (11) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (10) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (7)

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