Difference between revisions of "PEC-REP/Current/RPRT/HRCXICoBrwsReports"
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*Learn how to {{Link-SomewhereInThisManual|topic=HRCXIReadReports|anchor=top|display text=read and understand reports}}. | *Learn how to {{Link-SomewhereInThisManual|topic=HRCXIReadReports|anchor=top|display text=read and understand reports}}. | ||
*Learn how to {{Link-SomewhereInThisManual|topic=HRCXICustomizingReports|anchor=top|display text=create or customize reports}}. | *Learn how to {{Link-SomewhereInThisManual|topic=HRCXICustomizingReports|anchor=top|display text=create or customize reports}}. | ||
| + | To view more detailed information about the metrics and attributes used in the reports, and about other metrics and attributes that you can use to customize reports, see the ''{{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GCXIMCPRG|topic=Co-browse|display text=Genesys CX Insights Multicloud Projects Reference Guide}}''. | ||
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Latest revision as of 13:01, June 30, 2022
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Learn more about agent handling of contact center interactions that involve Co-browse sessions.
Related documentation:
RSS:
Reports in the Co-browse folder are ready-to-use, but as always, can be modified to suit your specific business needs.The following reports are available in the CX Insights > Co-browse folder:
Important
The reports in this folder are available on request; talk to your Genesys representative about making them available for you to use.About Co-browse reports
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
To view more detailed information about the metrics and attributes used in the reports, and about other metrics and attributes that you can use to customize reports, see the Genesys CX Insights Multicloud Projects Reference Guide.
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