Outbound Contact reports
From Genesys Documentation
This topic is part of the manual Historical Reporting with Genesys CX Insights for version Current of Reporting.
Learn about the outbound campaigns running in your contact center (outbound engagement).
Related documentation:
Reports in the Outbound Contact folder are ready-to-use, but as always, can be modified to suit your specific business needs.
About Outbound Contact reports
The following reports are available in the CX Insights > Outbound Contact folder:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.