Outbound Contact reports

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This topic is part of the manual Historical Reporting with Genesys CX Insights for version Current of Reporting.

Learn about the outbound campaigns running in your contact center (outbound engagement).

Reports in the Outbound Contact folder are ready-to-use, but as always, can be modified to suit your specific business needs.

About Outbound Contact reports

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The following reports are available in the CX Insights > Outbound Contact folder:


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