Co-browse reports

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This topic is part of the manual Historical Reporting with Genesys CX Insights for version Current of Reporting.

Learn more about agent handling of contact center interactions that involve Co-browse sessions.

Reports in the Co-browse folder are ready-to-use, but as always, can be modified to suit your specific business needs.
The reports in this folder are available on request; talk to your Genesys representative about making them available for you to use.
The following reports are available in the CX Insights > Co-browse folder:

About Co-browse reports

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