Difference between revisions of "PEC-REP/Current/RPRT/HRCXICallbackReports"
From Genesys Documentation
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Reports in the '''Callback''' folder are ready-to-use, but as always, can be modified to suit your specific business needs. | Reports in the '''Callback''' folder are ready-to-use, but as always, can be modified to suit your specific business needs. | ||
|ComingSoon=No | |ComingSoon=No | ||
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|Application=Reporting GCXI | |Application=Reporting GCXI | ||
Revision as of 02:34, July 25, 2020
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Contents
Learn more about the performance of Callback in your contact center.
Reports in the Callback folder are ready-to-use, but as always, can be modified to suit your specific business needs.
Related documentation:
RSS:
About Callback reports
The following reports are available in the CX Insights > Callback folder:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
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