Business Results reports
From Genesys Documentation
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Use Business Results reports to learn about the business outcomes that result from activity in your contact center.
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The reports in the Business Results folder are ready-to-use, but as always, can be modified to suit your specific business needs.
About Business Results reports
The following reports are available in the CX Insights > Business Results folder:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
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