Difference between revisions of "PEC-REP/Current/RPRT/HRCXIIVRReports"
From Genesys Documentation
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Revision as of 02:30, July 25, 2020
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Contents
View information about Interactive-Voice-Response (IVR) usage in your contact center.
Related documentation:
RSS:
Interactive-Voice-Response (IVR) Reports are created using Genesys Designer. Reports in the Designer folder are ready-to-use, but as always, can be modified to suit your specific business needs.
About Designer reports
The following reports are available in the CX Insights > Designer folder:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
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