Difference between revisions of "PEC-REP/Current/RPRT/HRCXIQueuesReports"
From Genesys Documentation
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Revision as of 14:04, April 1, 2021
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Contents
Analyze activity in your contact center on a queue-by-queue basis.
Related documentation:
RSS:
Reports in the Queues folder are ready-to-use, but as always, can be modified to suit your specific business needs.
About Queues reports
The following reports are available in the CX Insights > Queues folder:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
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