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Article > Dimension: None & Manual : Agent or WDEPlugin

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Standalone:
None (27) · No (186)
productshort:
ATC (5) · Draft:ATC (4) · Draft:ContentAdmin (3) · Draft:GAA (9) · Draft:GAMD (15) · Draft:GASL (3) · Draft:GASN (7) · Draft:PEC-AD (27) · Draft:PEC-GPA (7) · Draft:PEC-VM (1) · Draft:PEC-WFM (36) · GAA (6) · GAMD (11) · GASL (3) · GASN (7) · PEC-AD (27) · PEC-GPA (7) · PEC-WFM (32)
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None (44) · GenesysEngage-cloud (163) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (4)
ComingSoon:
None (33) · No (175) · Yes (2)
Role:
None (81) · Administrator (7) · Agent (71) · Agent, Supervisor (52)
DisplayName:
None (18) · Getting started (6) · Prerequisites (4) · How to manage inbound calls (4) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3) · Viewing exception totals (3) · Multi-site trading (3) · How autogranting works (3) · Logging in and out (3)
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None (24) · Getting started (6) · Configure the plugin (5) · Screen pops (4) · Prerequisites (4) · About the plugin (4) · Install the plugin (4) · Workitems (4) · Activity History (4) · Multi-site trading (3) · Viewing exception totals (3) · How autogranting works (3) · Logging in and out (3)
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Application:
None (145) · Agent Desktop (4) · Agent Workspace (3) · Workforce Management (58)
UseCase:
None (210)
PEPageType:
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