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Click-to-dial makes connecting to your customers easy. All you have to do is click their phone number to make a call.

Using click-to-dial

The click-to-dial feature enables you to have Adapter automatically dial a call when you click a phone number in Salesforce. For example, you can search for a contact in Salesforce and then click the related phone number in the search result to dial the call.

This capability might be disabled in your account configuration by your administrator.

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