Difference between revisions of "ATC/Current/AdminGuide"
(Published) |
(Published) |
||
Line 1: | Line 1: | ||
{{MintyDocsManual | {{MintyDocsManual | ||
+ | |defaultform=Form:Article | ||
|alternateforms=Form:ArticleUnstructured,Form:FAQ,Form:TaskSummary | |alternateforms=Form:ArticleUnstructured,Form:FAQ,Form:TaskSummary | ||
|displayname={{MINTYDOCSPRODUCT}} Administrator's Guide | |displayname={{MINTYDOCSPRODUCT}} Administrator's Guide | ||
− | |||
|topicslist=* -Get started | |topicslist=* -Get started | ||
** Get Started GenesysCloud | ** Get Started GenesysCloud | ||
Line 79: | Line 79: | ||
* -FAQs | * -FAQs | ||
** FAQs | ** FAQs | ||
− | |||
|Auto=Crafted summary table | |Auto=Crafted summary table | ||
|DisplayName=Administer {{MINTYDOCSPRODUCT}} | |DisplayName=Administer {{MINTYDOCSPRODUCT}} | ||
Line 93: | Line 92: | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Track journey events | |sectionheading=Track journey events | ||
− | |description=Learn how to start tracking with {{MintyDocsProduct}}. Then, learn about the tools for identifying and organizing types of | + | |description=Learn how to start tracking visitors on your website with {{MintyDocsProduct}}. Then, learn about the tools for identifying and organizing types of visitors and their trackable behaviors. |
|relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_tracking}} | |relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_tracking}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_segments|display text=Segments}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_segments|display text=Segments}} | ||
Line 103: | Line 102: | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Build actions and action maps | |sectionheading=Build actions and action maps | ||
− | |description=Learn about the types of actions in {{MINTYDOCSPRODUCT}} and how to find them in the Action Library. Learn how to create action maps that use actions to engage | + | |description=Learn about the types of actions available in {{MINTYDOCSPRODUCT}} and how to find them in the Action Library. Learn how to create action maps that use actions to engage visitors and further your business goals. |
|relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_actions|display text=Actions}} | |relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_actions|display text=Actions}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Action_library}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Action_library}} | ||
Line 131: | Line 130: | ||
|sectionheading=Glossary | |sectionheading=Glossary | ||
|description=Learn {{MintyDocsProduct}} terminology. | |description=Learn {{MintyDocsProduct}} terminology. | ||
− | |relatedarticles=* {{Link-Standalone|topic=ATC/Glossary}} | + | |relatedarticles=*{{Link-Standalone|topic=ATC/Glossary}} |
}} | }} | ||
+ | |pagination=no | ||
|inherit=no | |inherit=no | ||
}} | }} |
Revision as of 18:26, December 17, 2020
Contents
Configure and administer Genesys Predictive Engagement for your organization.
Get started
Get started implementing Genesys Predictive Engagement in your organization.
Track journey events
Learn how to start tracking visitors on your website with Genesys Predictive Engagement. Then, learn about the tools for identifying and organizing types of visitors and their trackable behaviors.
- [[ATC/Current/AdminGuide/About_tracking|]]
- Segments
- Outcomes
- Attributes
- About journey data
- Live Now
- About event tracking with tag managers
Build actions and action maps
Learn about the types of actions available in Genesys Predictive Engagement and how to find them in the Action Library. Learn how to create action maps that use actions to engage visitors and further your business goals.
See results
Learn about the analytics capabilities that Genesys Predictive Engagement provides.
Third-party integrations
Use an Architect flow action to send journey context data information to third-party systems using a special type of Architect workflow.
Solutions, best practices, and business scenarios
Review these articles to improve and extend your use of Genesys Predictive Engagement.
Glossary
Learn Genesys Predictive Engagement terminology.