Difference between revisions of "ATC/Current/AdminGuide"
m (Text replacement - "Gxxx Exxx on-premises" to "Genesys Engage on-premises") |
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** Customer details | ** Customer details | ||
** Customer journey map | ** Customer journey map | ||
− | ** Visitor journey (Genesys Cloud beta) | + | ** Visitor journey (Genesys Cloud CX beta) |
** Searches performed | ** Searches performed | ||
** Segments assigned | ** Segments assigned | ||
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|description=Get started implementing {{MintyDocsProduct}} in your organization. | |description=Get started implementing {{MintyDocsProduct}} in your organization. | ||
|relatedarticles=*{{Link-Standalone|topic=ATC/Predictive_Engagement_overview|display text={{MINTYDOCSPRODUCT}} overview}} | |relatedarticles=*{{Link-Standalone|topic=ATC/Predictive_Engagement_overview|display text={{MINTYDOCSPRODUCT}} overview}} | ||
− | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysCloud|display text=Genesys Cloud}} | + | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysCloud|display text=Genesys Cloud CX}} |
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysEngage-onpremises|display text=Genesys Engage on-premises}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysEngage-onpremises|display text=Genesys Engage on-premises}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysEngage-cloud|display text=Genesys Multicloud CX}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Get_Started_GenesysEngage-cloud|display text=Genesys Multicloud CX}} |
Revision as of 21:28, November 9, 2021
Contents
Configure and administer Genesys Predictive Engagement for your organization.
Get started
Get started implementing Genesys Predictive Engagement in your organization.
Track journey events
Learn how to start tracking visitors on your website with Genesys Predictive Engagement. Then, learn about the tools for identifying and organizing types of visitors and their trackable behaviors.
Create actions and action maps
Learn about the types of actions available in Genesys Predictive Engagement. Learn how to create action maps that use actions to engage visitors and further your business goals.
See results
Learn about the analytics capabilities that Genesys Predictive Engagement provides.
Third-party integrations
Use an Architect flow action to send journey context data information to third-party systems using a special type of Architect workflow.
Solutions, best practices, and business scenarios
Review these articles to improve and extend your use of Genesys Predictive Engagement.
Glossary
Learn Genesys Predictive Engagement terminology.
Pre-configured settings
Learn about the pre-configured settings that Genesys Predictive Engagement contains. The settings cannot be edited.
- Maximum entities allowed for an organization
- [[ATC/Current/AdminGuide/Custom_Events_Limit|]]
- Maximum web tracking entries allowed for an organization