Difference between revisions of "ATC/Current/AdminGuide"
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|displayname={{MINTYDOCSPRODUCT}} Administrator's Guide | |displayname={{MINTYDOCSPRODUCT}} Administrator's Guide | ||
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|topicslist=* -Get started | |topicslist=* -Get started | ||
** Get Started GenesysCloud | ** Get Started GenesysCloud | ||
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** Get Started GenesysEngage-cloud | ** Get Started GenesysEngage-cloud | ||
** Get Started PureConnect | ** Get Started PureConnect | ||
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* -Global settings | * -Global settings | ||
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** Customer details | ** Customer details | ||
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Revision as of 09:25, July 15, 2021
Contents
Configure and administer Genesys Predictive Engagement for your organization.
Get started
Get started implementing Genesys Predictive Engagement in your organization.
Track journey events
Learn how to start tracking visitors on your website with Genesys Predictive Engagement. Then, learn about the tools for identifying and organizing types of visitors and their trackable behaviors.
Create actions and action maps
Learn about the types of actions available in Genesys Predictive Engagement. Learn how to create action maps that use actions to engage visitors and further your business goals.
See results
Learn about the analytics capabilities that Genesys Predictive Engagement provides.
Third-party integrations
Use an Architect flow action to send journey context data information to third-party systems using a special type of Architect workflow.
Solutions, best practices, and business scenarios
Review these articles to improve and extend your use of Genesys Predictive Engagement.
Glossary
Learn Genesys Predictive Engagement terminology.