Difference between revisions of "ATC/Current/AdminGuide"
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** Get Started GenesysEngage-cloud | ** Get Started GenesysEngage-cloud | ||
** Get Started PureConnect | ** Get Started PureConnect | ||
+ | * -Global settings | ||
+ | ** About global settings | ||
+ | ** Web tracking | ||
+ | ** Tracking snippet | ||
+ | ** Action settings | ||
* -Tracking | * -Tracking | ||
** About tracking | ** About tracking | ||
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− | |||
* -Segments | * -Segments | ||
** About segments | ** About segments | ||
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** About action maps | ** About action maps | ||
** Overview action maps | ** Overview action maps | ||
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** Maintain | ** Maintain | ||
** Action maps | ** Action maps | ||
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** Route | ** Route | ||
** Schedules | ** Schedules | ||
+ | ** Override frequency capping | ||
** Prioritize | ** Prioritize | ||
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* -Actions | * -Actions | ||
** About actions | ** About actions | ||
** About web messaging | ** About web messaging | ||
+ | ** About content offers | ||
+ | ** AboutArchFlows | ||
+ | ** Action library | ||
** About web chats | ** About web chats | ||
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− | |||
** About webhooks | ** About webhooks | ||
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* -Journey shaping | * -Journey shaping | ||
** About sessions | ** About sessions | ||
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** Action Map Performance | ** Action Map Performance | ||
** Usage | ** Usage | ||
+ | ** Journey Action Maps | ||
+ | ** Journey Outcomes | ||
+ | ** Journey Segments | ||
* -Compliance | * -Compliance | ||
** About compliance and data | ** About compliance and data | ||
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}}{{TSSection | }}{{TSSection | ||
|sectionheading=Build actions and action maps | |sectionheading=Build actions and action maps | ||
− | |description=Learn about the types of actions available in {{MINTYDOCSPRODUCT}} | + | |description=Learn about the types of actions available in {{MINTYDOCSPRODUCT}}. Learn how to create action maps that use actions to engage visitors and further your business goals. |
|relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_actions|display text=Actions}} | |relatedarticles=*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_actions|display text=Actions}} | ||
+ | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=About_action_maps|display text=Action maps}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Action_library}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Action_library}} | ||
+ | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Create_messaging_offer}} | ||
*{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Chat_offers}} | *{{Link-AnywhereElse|product=ATC|version=Current|manual=AdminGuide|topic=Chat_offers}} | ||
− | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic= | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=Content_offers}} |
− | + | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AboutArchFlows|display text=Integrate with an external system using an Architect flow}} | |
− | *{{Link-SomewhereInThisVersion|manual=AdminGuide|topic=AboutArchFlows|display text=Architect flow | ||
− | |||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=See results | |sectionheading=See results |
Revision as of 12:34, March 23, 2021
Contents
Configure and administer Genesys Predictive Engagement for your organization.
Get started
Get started implementing Genesys Predictive Engagement in your organization.
Track journey events
Learn how to start tracking visitors on your website with Genesys Predictive Engagement. Then, learn about the tools for identifying and organizing types of visitors and their trackable behaviors.
- [[ATC/Current/AdminGuide/About_tracking|]]
- Segments
- Outcomes
- Attributes
- About journey data
- Live Now
- About event tracking with tag managers
Build actions and action maps
Learn about the types of actions available in Genesys Predictive Engagement. Learn how to create action maps that use actions to engage visitors and further your business goals.
See results
Learn about the analytics capabilities that Genesys Predictive Engagement provides.
Third-party integrations
Use an Architect flow action to send journey context data information to third-party systems using a special type of Architect workflow.
Solutions, best practices, and business scenarios
Review these articles to improve and extend your use of Genesys Predictive Engagement.
Glossary
Learn Genesys Predictive Engagement terminology.