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Article > productshort : Draft:ContentAdmin or PEC-REP & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises, GenesysCloud or PureEngage or Other

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None (104) · Administrator (7) · Administrator, Agent, Supervisor (2) · Administrator, Developer (1) · Administrator, Supervisor (109) · Supervisor (24)
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Working with TOCs (2) · Weekly Business Attribute Dashboard (2) · Agent State Details Report (2) · DisplayTitle1 (2) · Agent Login-Logout Details Report (2) · Final Disposition Dashboard (2) · Agent Details Activity Report (2) · Bot Analytical Dashboard (2) · Weekly Agent Group Performance Dashboard (2) · Weekly Agent Group Utilization Dashboard (2) · Agent Group Membership Details Report (2) · About the data we track (2) · Weekly Queue Summary Dashboard (2) · Weekly Self Service Containment Dashboard (2)
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None (246) · CE01, CE19 (1)
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