Real-time Reporting with Genesys Pulse

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This topic is part of the manual Real-time Reporting with Pulse for version Current of Reporting.

Genesys Pulse is a widget-based performance dashboard solution for monitoring contact center resources in real time.

You can:

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Looking for answers to specific questions? Try these topics:

  • For proper viewing of Genesys Pulse in your browser, please use supported browsers and make sure your monitor resolution is not less than 1024x768.
  • Genesys Pulse supports the two latest releases of Google Chrome, Apple Safari, Microsoft Edge, the latest release of Firefox ESR and Microsoft Internet Explorer 11.
  • Turn off the compatibility mode if you are using Microsoft Internet Explorer 11.