Real-time Reporting with Genesys Pulse

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This topic is part of the manual Real-time Reporting with Pulse for version Current of Reporting.


Genesys Pulse is a widget-based performance dashboard solution for monitoring contact center resources in real time.

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  • For proper viewing of Genesys Pulse in your browser, please use supported browsers and make sure your monitor resolution is not less than 1024x768.
  • Genesys Pulse supports the two latest releases of Google Chrome, Apple Safari, Microsoft Edge, and the latest release of Firefox ESR.

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