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Article > productshort : Draft:PEC-AS or PEC-REP & Platform : GenesysCloud or GenesysEngage-cloud, PureConnect or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or Other

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None (64) · Administrator (50) · Administrator, Agent, Supervisor (1) · Administrator, Developer (1) · Administrator, Supervisor (109) · Supervisor (23)
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Supervisor options (2) · Single Sign-On (2) · Transactions (2) · Templates (2) · Bulk Import (2) · Statistics options (2) · Bot Analytical Dashboard (2) · Agent Login-Logout Details Report (2) · Weekly Agent Group Performance Dashboard (2) · Agent Groups (2) · Weekly Agent Group Utilization Dashboard (2) · Agent Group Membership Details Report (2) · Weekly Business Attribute Dashboard (2) · Weekly Queue Summary Dashboard (2) · Agent Details Activity Report (2) · Weekly Self Service Containment Dashboard (2) · Final Disposition Dashboard (2) · Channel options (2) · Agent State Details Report (2)
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