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Article > ComingSoon: No & Dimension : ContentOffers or None & Manual : Agent or None

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Standalone:
No (168) · Yes (156)
productshort:
Draft:PEC-WFM (36) · PEC-WFM (36) · Draft:PEC-AD (28) · PEC-AD (28) · Draft:Solution (11) · Draft:GAMD (11) · GAMD (10) · Draft:ATC (9) · Draft:System (9) · ATC (9) · System (8) · Solution (7) · PEC-GPA (7) · Draft:PEC-GPA (7) · GASN (6) · Draft:GASN (6) · Draft:WID (6) · WID (4) · Draft:PEC-Agent (4) · Draft:GAM (4)
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Platform:
None (77) · Genesys Multicloud CX (3) · GenesysCloud (13) · GenesysEngage-cloud (209) · GenesysEngage-onpremises (7) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect, GenesysCloud, GenesysEngage-cloud (9)
ComingSoon: (Click arrow to add another value)
Role:
None (124) · Administrator (26) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (16) · Administrator, Developer (6) · Administrator, Developer, Supervisor (4) · Agent (76) · Agent, Supervisor (56) · Developer (8) · Supervisor (2)
DisplayName:
Getting started (6) · How to manage inbound calls (4) · Get started (3)
Other values:
TocName:
None (40) · Getting Started (8) · Email (4) · Screen pops (4) · Workitems (4) · Activity History (4)
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Dimension: (Click arrow to add another value)
Product:
Workforce Management (72) · Agent Workspace (56) · Gplus Adapter for Microsoft Dynamics 365 (20) · Genesys Predictive Engagement (18) · Solutions (18) · Gplus Adapter for Salesforce (14) · System-Level Documentation (13) · None (12) · Gplus Adapter for ServiceNow (11) · Widgets (10) · Agent (7) · nGAGEMENT (7) · Gplus Adapter for Siebel CRM (4) · Supervisor (4) · Outbound (CX Contact) (4) · Genesys Softphone (4) · Digital Channels (4) · Developer (3) · Genesys Skills Management (3)
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Manual: (Click arrow to add another value)
Application:
None (217) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (58)
UseCase:
None (302) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (321) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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