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Article > Platform : GenesysEngage-cloud or GenesysEngage-onpremises, PureConnect, GenesysCloud & Product : Designer or Genesys Multicloud CX Private Edition or Genesys Predictive Engagement or Genesys Predictive Routing or Gplus Adapter for WFM or Voice Microservices

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Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · What you can monitor (4) · The Settings menu (4) · Create and update users and roles (4) · Troubleshooting (4) · View model accuracy (4) · View KPI outcome (4) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · Upload interaction and other data (3) · How to configure score expressions (3) · Create and update predictors (3) · Installation and Windows Permissions (3) · View the Agent Profile schema (3) · An agent's experience in Genesys Multicloud CX (3) · Agent Variance report (3) · View uploaded datasets (3) · View the Customer Profile schema (3)
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None (21) · Genesys Multicloud CX (10) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · Troubleshooting (4) · The Settings menu (4) · Genesys Multicloud CX Prerequisites (4) · What you can monitor (4) · Feature Analysis report (3) · How to configure score expressions (3) · Installation and Windows Permissions (3) · View uploaded datasets (3) · View the Customer Profile schema (3) · View the Agent Profile schema (3) · Upload interaction and other data (3) · Create and update predictors (3) · Agent Variance report (3) · Monitor predictor feature coverage (3)
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