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Article > Dimension : bots or None & Product : Genesys Predictive Engagement or Intelligent Workload Distribution or Internal Content Administration or Reporting

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Standalone:
None (334) · No (810) · Yes (703)
productshort:
ATC (108) · ContentAdmin (33) · Draft:ATC (123) · Draft:ContentAdmin (191) · Draft:PEC-IWD (40) · Draft:PEC-REP (903) · PEC-IWD (37) · PEC-REP (411)
Platform:
None (1003) · GenesysCloud (38) · GenesysEngage-cloud (604) · GenesysEngage-cloud, PureConnect (1) · GenesysEngage-cloud, PureConnect, GenesysCloud (62) · GenesysEngage-onpremises (8) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · GenesysEngage_cloud (2) · PureConnect (9) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (92)
ComingSoon:
None (1122) · No (695) · Yes (29)
Role:
None (1546) · Administrator (29) · Administrator, Agent, Supervisor (3) · Administrator, Developer (5) · Administrator, Supervisor (228) · Supervisor (35)
DisplayName:
None (65) · Architecture (19) · High availability and disaster recovery (12) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Callback reports (7) · Agent Details Activity Report (7) · Get started (7) · Outbound Contact reports (7) · Before you begin (7) · Logging (7) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6)
Other values:
TocName:
None (973) · Genesys Cloud CX (10) · Genesys Multicloud CX (10) · Agent State Details Report (9) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Callback reports (7) · Agent Details Activity Report (7) · PureConnect (7) · Outbound Contact reports (7) · Upgrade, rollback, or uninstall (6)
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Manual:
PDMLibraryGIM (338) · RPRT (271) · PDMCXGIM (170) · CX Insights (110) · None (84) · WritersGuide (71) · AdminGuide (68) · Test (68) · GCXIPRGLibrary (47) · Admin (44) · Administrator (42) · GIMPEGuide (42) · GCXIMCPRG (40) · RT (39) · GCXIPEGuide (36) · AgentGuide (32) · Event (30) · SiteDashboard (28) · PulsePEGuide (27) · GIM (25)
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Application:
None (1568) · Agent Desktop (1) · Agent Setup (1) · Agent Setup, Platform Administration (2) · Designer (1) · IVR Administration (8) · Pulse Reporting (28) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (205) · WEM (1) · Workforce Management (1)
UseCase:
None (1838) · BO02 (1) · BO02, BO03 (2) · CE01, CE19 (1) · CE37 (2) · SL09 (2)
PEPageType:
None (1764) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (4) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (4) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (11) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (7) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (16) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (17) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (7) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (12)

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