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Article > Dimension: None & Manual : Agent or Super

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Standalone:
None (26) · No (195)
productshort:
Draft:ContentAdmin (3) · Draft:GAA (2) · Draft:GAMD (15) · Draft:GASL (3) · Draft:GASN (7) · Draft:PEC-AD (27) · Draft:PEC-GPA (7) · Draft:PEC-VM (1) · Draft:PEC-WFM (69) · GAMD (11) · GASL (3) · GASN (7) · PEC-AD (27) · PEC-GPA (7) · PEC-WFM (32)
Platform:
None (38) · GenesysEngage-cloud (179) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (4)
ComingSoon:
None (27) · No (192) · Yes (2)
Role:
None (99) · Agent (71) · Agent, Supervisor (52)
DisplayName:
None (14) · Getting started (7) · How to manage inbound calls (4) · Logging in and out (4) · Multi-site trading (4) · Viewing exception totals (4) · How autogranting works (4)
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TocName:
None (20) · Getting started (7) · Viewing exception totals (4) · Screen pops (4) · Multi-site trading (4) · Logging in and out (4) · How autogranting works (4) · Workitems (4) · Activity History (4)
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None (2) · Agent Desktop (1) · Agent Workspace (53) · Genesys Agent Assist (2) · Gplus Adapter for Microsoft Dynamics 365 (25) · Gplus Adapter for Salesforce (14) · Gplus Adapter for ServiceNow (13) · Gplus Adapter for Siebel CRM (6) · Internal Content Administration (3) · Voicemail (1) · Workforce Management (101)
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Application:
None (163) · Workforce Management (58)
UseCase:
None (221)
PEPageType:
None (221)

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