Drilldown: SMART Benefits

Jump to: navigation, search

Choose a table:


SMART Benefits > UCBenefitID : Improved Agent Competency or Improved Insights and Visibility or None

Use the filters below to narrow your results.

CanonicalBenefitID:
None (16) · Improved Agent Competency (3) · Improved Containment Rate (2) · Improved Conversion Rates (3) · Improved Customer Experience (62) · Improved Employee Attrition Rate (1) · Improved Employee Occupancy (1) · Improved Employee Productivity (4) · Improved Employee Satisfaction (2) · Improved Employee Utilization (34) · Improved First Contact Resolution (20) · Improved Insights and Visibility (3) · Improved Net Promoter Score (9) · Increased Response Rates (2) · Increased Revenue (36) · Reduced Administration Costs (12) · Reduced Customer Churn (9) · Reduced Deployment Costs (6) · Reduced Employee Attrition (16) · Reduced Handle Time (28) · Reduced Interaction Abandonment (5) · Reduced Interaction Transfers (4) · Reduced IT Operational Costs (2) · Reduced Overtime Costs (5) · Reduced Penalties and Fines (12) · Reduced Transfers (2) · Reduced Volume of Interactions (10)
UCBenefitID: (Click arrow to add another value)

Showing below up to 114 results in range #1 to #114.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

M

O

S

U

W


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/SMART_Benefits (2024-11-14 14:02:23)"