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Article > Dimension : IWD Data MartHelm or None & Manual : Admin or Administrator or CXContact or Designer or ManageCC or None

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Standalone:
None (243) · No (1009) · Yes (370) · {{{Standalone}}} (93)
productshort:
Draft:DES (130) · Draft:PEC-REP (119) · DES (117) · Draft:PEC-ROU (91) · Draft:PEC-AS (87) · Draft:PEC-OU (77) · PEC-OU (61) · PEC-AS (57) · Draft:PEC-REC (44) · Draft:ReleaseNotes (43) · ReleaseNotes (41) · PEC-REP (36) · Draft:PEC-WFM (35) · PEC-WFM (30) · ATC (28) · Draft:ATC (27) · Draft:ContentAdmin (25) · Draft:GAM (24) · GAM (23) · Draft:GenesysEngageMulticloud (21)
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Platform:
None (678) · Genesys Multicloud CX (3) · GenesysCloud (66) · GenesysEngage-cloud (900) · GenesysEngage-cloud, PureConnect, GenesysCloud (14) · GenesysEngage-onpremises (31) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · GenesysEngage_cloud (2) · GeneysyEngage_cloud (2) · PureConnect (1) · PureConnect, GenesysCloud, GenesysEngage-cloud (13)
ComingSoon:
None (636) · No (1058) · Yes (20)
Role:
None (1034) · Administrator (617) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (17) · Administrator, Developer (10) · Administrator, Developer, Supervisor (4) · Adminstrator (2) · Agent (6) · Agent, Supervisor (4) · Developer (11) · Supervisor (2)
DisplayName:
None (63) · Deprecation-AllNotices (17) · Getting started (8) · Get started (8) · Routing (5) · Activity History (5)
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TocName:
None (524) · Getting started (10) · Configuration (6) · Activity History (5) · Manage PII (4) · Installation (4) · Terminate Block (Digital) (4) · Terminate Call Block (4) · Troubleshooting (4) · Single sign-on (4) · Functioning (4) · WFM Primers (4) · Packages (4)
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Product:
None (251) · Designer (245) · Agent Setup (144) · Outbound (CX Contact) (138) · Routing and Designer (92) · Reporting (76) · Workforce Management (65) · Genesys Recording, Quality Management, and Speech Analytics (52) · nGAGEMENT (47) · Genesys Predictive Engagement (44) · Genesys Multicloud CX (38) · Gplus Adapter for Microsoft Dynamics 365 (38) · Intelligent Workload Distribution (35) · Callback (32) · eServices Manager (30) · IVR Administration (29) · Gplus Adapter for Salesforce (27) · System-Level Documentation (27) · Digital Channels (25)
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Manual: (Click arrow to add another value)
Application:
None (1118) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Designer, Platform Administration (4) · Agent Setup, Platform Administration (2) · Agent Workspace (6) · Agent Workspace, Agent Setup (11) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback (28) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Cloud Data Download Service (8) · CX Contact (66) · Designer (224) · Designer, Platform Administration (2) · Genesys Portal (2) · GPR Core Platform (2) · IVR Administration (18) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (29) · Reporting Administration GCXI (2) · WEM (1) · Workforce Administration (34) · Workforce Administration, Workforce Management (2)
UseCase:
None (1689) · BO02 (1) · BO02, BO03 (2) · CE01 (6) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (1711) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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