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Article > Platform : GenesysEngage-cloud or GenesysEngage-onpremises & Manual : Agent or Help or PDMCXGIM or PDMPEGIM-Postgres & PEPageType : 2cad3824-b3b9-43aa-a726-143cc1aaefe2 or None

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Getting started (6) · The Settings menu (4) · Agent Assist tab (4) · View KPI outcome (4) · What you can monitor (4) · Monitor predictor feature coverage (4) · Create and update users and roles (4) · View model accuracy (4) · Viewing exception totals (3) · How autogranting works (3) · Feature Analysis report (3) · Create and update predictors (3) · View the Agent Profile schema (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · How to configure score expressions (3) · Multi-site trading (3) · Agent Variance report (3) · Upload interaction and other data (3) · Logging in and out (3)
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Getting started (6) · None (5) · Monitor predictor feature coverage (4) · The Settings menu (4) · What you can monitor (4) · Create and update users and roles (4) · View KPI outcome (4) · View model accuracy (4) · View the Customer Profile schema (3) · Multi-site trading (3) · Logging in and out (3) · How to configure score expressions (3) · Upload interaction and other data (3) · How autogranting works (3) · Create and update predictors (3) · View the Agent Profile schema (3) · Feature Analysis report (3) · View uploaded datasets (3) · Agent Variance report (3) · Viewing exception totals (3)
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