Configure your password policies
From Genesys Documentation
This topic is part of the manual Genesys Predictive Routing Help for version 9.0.0 of Genesys Predictive Routing.
Read this topic for other versions:
This page explains how ADMIN users can set or update password policies for their account.
Set password policies
The Settings > Account window enables you to continue the following fields:
|Field name||Default Value||Valid Values|
|Password expires after [x] days||90||1–90 days|
|Password cannot be changed until after [x] hours||24||1–72 hours|
|Show password expiration reminder [x] days before password expiry||7||1–14 days|
|Password cannot be the same as the [x] previous passwords||5||5–15 previous passwords|
|Account is locked after [x] invalid login attempts||6||3–6 invalid login attempts|
|Unlock user account after [x] minutes||60||30–300 minutes|
|Block inactive user after [x] days||45||1–90 days|
|Message to show blocked users:||This user account was blocked due to too many failed login attempts. Please try again later.||Leave the default, edit the message to be displayed to blocked users, or leave the text box empty to omit a notification message.|