Configure your password policies
From Genesys Documentation
This topic is part of the manual Genesys Predictive Routing Help for version 9.0.0 of Genesys Predictive Routing.
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Contents
This page explains how ADMIN users can set or update password policies for their account.
Related documentation:
Set password policies
The Settings > Account window enables you to continue the following fields:
| Field name | Default Value | Valid Values |
|---|---|---|
| Password expires after [x] days | 90 | 1–90 days |
| Password cannot be changed until after [x] hours | 24 | 1–72 hours |
| Show password expiration reminder [x] days before password expiry | 7 | 1–14 days |
| Password cannot be the same as the [x] previous passwords | 5 | 5–15 previous passwords |
| Account is locked after [x] invalid login attempts | 6 | 3–6 invalid login attempts |
| Unlock user account after [x] minutes | 60 | 30–300 minutes |
| Block inactive user after [x] days | 45 | 1–90 days |
| Message to show blocked users: | This user account was blocked due to too many failed login attempts. Please try again later. | Leave the default, edit the message to be displayed to blocked users, or leave the text box empty to omit a notification message. |
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