Reset your password
From Genesys Documentation
This topic is part of the manual Genesys Predictive Routing Help for version 9.0.0 of Genesys Predictive Routing.
Read this topic for other versions:
The Password tab enables you to change the password for your existing user account. An ADMIN user can also reset other users' passwords.
Note: The Predictive Routing Staff Help provides internal users with additional documentation.
Reset a password
To reset your password, click the Settings gear icon, located on the right side of the top menu bar, to open the Password tab.