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Article > Product : Agent Workspace or Email or Genesys Recording, Quality Management, and Speech Analytics

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Standalone:
None (31) · No (205) · Yes (10)
productshort:
Draft:PEC-AD (42) · Draft:PEC-Email (12) · Draft:PEC-REC (92) · PEC-AD (36) · PEC-Email (11) · PEC-REC (53)
Platform:
None (63) · GenesysEngage-cloud (169) · GenesysEngage-onpremises (14)
ComingSoon:
None (30) · No (216)
Role:
None (61) · Administrator (119) · Administrator, Agent, Supervisor (6) · Agent (2) · Agent, Supervisor (56) · Supervisor (2)
DisplayName:
None (13) · Get started (4) · Agent Assist tab (4) · What is an interaction (4)
Other values:
TocName:
None (59) · What is an interaction (4) · Email (4) · Content browser (3) · Working with dashboards (3) · Explore (3) · Dashboard (3) · Working with saved trending filters (3) · Interaction lists (3) · Search Results grid (3) · Create a new dashboard (3) · Managing widgets (3) · Trending (3) · Report widget (3)
Other values:
Dimension:
None (240) · ADResponse (4) · ADResponses (2)
Product: (Click arrow to add another value)
Manual:
None (12) · Admin (36) · Administrator (10) · Agent (59) · deploy (3) · EmailPEGuide (21) · Supervisor (2) · User (90) · WWEPEGuide (13)
Application:
None (125) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Recording (115)
UseCase:
None (240) · CE01 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (229) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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