Deploy Email
From Genesys Documentation
Contents
Learn how to deploy Email into a private edition environment.
Related documentation:
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Assumptions
- The instructions on this page assume you are deploying the service in a service-specific namespace, named in accordance with the requirements on Creating namespaces. If you are using a single namespace for all private edition services, replace the namespace element in the commands on this page with the name of your single namespace or project.
- Similarly, the configuration and environment setup instructions assume you need to create namespace-specific (in other words, service-specific) secrets. If you are using a single namespace for all private edition services, you might not need to create separate secrets for each service, depending on your credentials management requirements. However, if you do create service-specific secrets in a single namespace, be sure to avoid naming conflicts.
Kubernetes
Prepare
- Create a new project using the following command:
kubectl create namespace iwdem
- Create a pull secret for accessing the JFrog registry. See Create the pull secret.
- Download the IWD helm chart from the JFrog repository. See Download the Helm charts.
- Email requires the Digital Channels API key. The key must be provisioned and shared via Digital Channels.
Deploy
- Extract parameters from chart to see multiple (default) values used to fine tune the installation.For information on parameters and values in the values.yaml file, see Override Helm chart values.
$ helm show values iwdem-<version>.tgz > values.yaml
Sample override file:replicaCount: 1 image: registry: pureengage-docker-staging.jfrog.io repository: nexus/iwd-email pullSecrets: - name: pullsecret gauth: auth: url: http://gauth-auth.${GAUTH_NAMESPACE}:80 redis: nodes: redis://${REDIS_ADDR}:${REDIS_PORT} useCluster: true enableTLS: false #password: xxx #in secrets nexus: url: http://nexus.${NEXUS_NAMESPACE} #apikey: xxx #in secrets monitoring: # Deploy PodMonitor enabled: true # Create PrometheusRule k8s object with alarm definitions alarms: true # Create ConfigMap with Grafana Dashboards dashboards: true # URL to Runbook # runbookUrl:
- Install Email using the following command (replace <> with applicable values):
helm install iwdem ./iwdem-<version>.tgz -f override_values.yaml \ --set redis.password=<password to redis> \ --set nexus.apikey=<Nexus API key> \ --namespace=iwdem
OpenShift
Prepare
- Create a new project using the following command:
oc get clusterversion oc new-project iwdem
- Create a pull secret for accessing the JFrog registry. See Create the pull secret.
- Download the IWD helm chart from the JFrog repository. See Download the Helm charts.
- Email requires the Digital Channels API key. The key must be provisioned and shared via Digital Channels.
Deploy
- Extract parameters from chart to see multiple (default) values used to fine tune the installation.For information on parameters and values in the values.yaml file, see Override Helm chart values.
$ helm show values iwdem-<version>.tgz > values.yaml
Sample override file:replicaCount: 1 image: registry: pureengage-docker-staging.jfrog.io repository: nexus/iwd-email pullSecrets: - name: pullsecret gauth: auth: url: http://gauth-auth.${GAUTH_NAMESPACE}:80 redis: nodes: redis://${REDIS_ADDR}:${REDIS_PORT} useCluster: true enableTLS: false #password: xxx #in secrets nexus: url: http://nexus.${NEXUS_NAMESPACE} #apikey: xxx #in secrets monitoring: # Deploy PodMonitor enabled: true # Create PrometheusRule k8s object with alarm definitions alarms: true # Create ConfigMap with Grafana Dashboards dashboards: true # URL to Runbook # runbookUrl:
- Install Email using the following command (replace <> with applicable values):
helm install iwdem ./iwdem-<version>.tgz -f override_values.yaml \ --set redis.password=<password to redis> \ --set nexus.apikey=<Nexus API key> \ --namespace=iwdem
Google Kubernetes Engine (GKE)
Prepare
- Log in to the GKE cluster.
gcloud container clusters get-credentials <cluster-name>
- Create a new project:
- Create a create-iwdem-namespace.json :
{ "apiVersion": "v1", "kind": "Namespace", "metadata": { "name": "iwdem", "labels": { "name": "iwdem" } } }
- Create a namespace using the above JSON:
kubectl apply -f create-iwdem-namespace.json
- Confirm the namespace creation:
kubectl describe namespace iwdem
- Create a create-iwdem-namespace.json :
- Create a pull secret for accessing the JFrog registry.
kubectl create secret docker-registry jfrog-stage-credentials \ --docker-server=pureengage-docker-staging.jfrog.io \ --docker-username=<camelot-username> \ --docker-password=<API key from jfrog> \ --docker-email=<emailid>
- Download the IWD helm chart from the JFrog repository. See Download the Helm charts.
- Email requires the Digital Channels API key. The key must be provisioned and shared via Digital Channels.
Deploy
- Extract parameters from chart to see multiple (default) values used to fine tune the installation.For information on parameters and values in the values.yaml file, see Override Helm chart values.
$ helm show values iwdem-<version>.tgz > values.yaml
Sample override file:replicaCount: 1 image: registry: pureengage-docker-staging.jfrog.io repository: nexus/iwd-email pullSecrets: - name: pullsecret gauth: auth: url: http://gauth-auth.${GAUTH_NAMESPACE}:80 redis: nodes: redis://${REDIS_ADDR}:${REDIS_PORT} useCluster: true enableTLS: false #password: xxx #in secrets nexus: url: http://nexus.${NEXUS_NAMESPACE} #apikey: xxx #in secrets monitoring: # Deploy PodMonitor enabled: true # Create PrometheusRule k8s object with alarm definitions alarms: true # Create ConfigMap with Grafana Dashboards dashboards: true # URL to Runbook # runbookUrl:
- Install Email using the following command (replace <> with applicable values):
helm install iwdem ./iwdem-<version>.tgz -f override_values.yaml \ --set redis.password=<password to redis> \ --set nexus.apikey=<Nexus API key> \ --namespace=iwdem
Azure Kubernetes Service (AKS)
Prepare
- Log in to the AKS cluster.
az aks get-credentials --resource-group <resource-group> --name <cluster-name> --admin
- Create a new project:
- Create a create-iwdem-namespace.json :
{ "apiVersion": "v1", "kind": "Namespace", "metadata": { "name": "iwdem", "labels": { "name": "iwdem" } } }
- Create a namespace using the above JSON:
kubectl apply -f create-iwdem-namespace.json
- Confirm the namespace creation:
kubectl describe namespace iwdem
- Create a create-iwdem-namespace.json :
- Create a pull secret for accessing the JFrog registry.
kubectl create secret docker-registry pullsecret \ --docker-server=pureengageuse1-docker-multicloud.jfrog.io \ --docker-username=<camelot-username> \ --docker-password=<API key from jfrog> \ --docker-email=<emailid>
- Download the IWD helm chart from the JFrog repository. See Download the Helm charts.
- Email requires the Digital Channels API key. The key must be provisioned and shared via Digital Channels.
Deploy
- Extract parameters from chart to see multiple (default) values used to fine tune the installation.For information on parameters and values in the values.yaml file, see Override Helm chart values.
$ helm show values iwdem-<version>.tgz > values.yaml
Sample override file:replicaCount: 1 image: registry: pureengageuse1-docker-multicloud.jfrog.io repository: nexus/iwd-email pullSecrets: - name: pullsecret gauth: auth: url: http://gauth-auth.${GAUTH_NAMESPACE}:80 redis: nodes: redis://${REDIS_ADDR}:${REDIS_PORT} useCluster: true enableTLS: false #password: xxx #in secrets nexus: url: http://nexus.${NEXUS_NAMESPACE} #apikey: xxx #in secrets monitoring: # Deploy PodMonitor enabled: true # Create PrometheusRule k8s object with alarm definitions alarms: true # Create ConfigMap with Grafana Dashboards dashboards: true # URL to Runbook # runbookUrl:
- Install Email using the following command (replace <> with applicable values):
helm install iwdem ./iwdem-<version>.tgz -f override_values.yaml \ --set redis.password=<password to redis> \ --set nexus.apikey=<Nexus API key> \ --namespace=iwdem
Validate the deployment
Watch the helm output at the end of installation. Pods must be in a Running state and they must pass all READY checks.
See the following sample output:Release "iwdem" has been upgraded. Happy Helming!
NAME: iwdem
LAST DEPLOYED: Tue Jul 13 10:18:07 2021
NAMESPACE: iwd
STATUS: deployed
REVISION: 1
TEST SUITE: None
NOTES:
Please be patient while iwd 100.0.0741322 is being deployed
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