From Genesys Documentation
This topic is part of the manual Email Private Edition Guide for version Current of Email.
Learn how to provision Email.
Workload Manager (UI) uses Roles. Agents must be assigned appropriate Roles.
ImportantProvisioning must be done after deploying Email.
All other provisioning is done through the tenant provisioning. As the provisioning steps are same as IWD, follow the instructions provided in Provision IWD.
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