Email Private Edition Guide

Find links to all the topics in this guide.

Related documentation:

• How Email works
• All services
• Email Release Notes

RSS:

• For private edition

Genesys Multicloud CX Email is a service available with the Genesys Multicloud CX private edition offering.

Overview

Learn more about Email, its architecture, and how to support high availability and disaster recovery.

• About Email
• Architecture
• High availability and disaster recovery

Configure and deploy

Find out how to configure and deploy Email.

• Before you begin
• Configure Email
• Provision Email
• Deploy Email

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall the Email service.

• Upgrade, rollback, or uninstall Email

Observability

Learn how to monitor Email with metrics and logging.

• Email metrics and alerts