Email Private Edition Guide

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This manual is for version Current of Email.

Find links to all the topics in this guide.

Genesys Multicloud CX Email is a service available with the Genesys Multicloud CX private edition offering.


Learn more about Email, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Find out how to configure and deploy Email.

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall the Email service.


Learn how to monitor Email with metrics and logging.

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