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Article > productshort : DES or Draft:ATC or Draft:PEC-REP or Draft:PEC-WFM or Draft:WID & UseCase : BO02 or None

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Standalone:
None (302) · No (1003) · Yes (739)
productshort: (Click arrow to add another value)
Platform:
None (851) · GenesysCloud (49) · GenesysCloud, GenesysEngage-cloud (1) · GenesysEngage-cloud (965) · GenesysEngage-cloud, PureConnect, GenesysCloud (9) · GenesysEngage-onpremises (23) · GenesysEngage-onpremises, PureConnect, GenesysCloud (19) · GenesysEngagecloud (1) · PureConnect (3) · PureConnect, GenesysCloud (14) · PureConnect, GenesysCloud, GenesysEngage-cloud (109)
ComingSoon:
None (1205) · No (826) · Yes (12)
Role:
None (1603) · Administrator (147) · Administrator, Agent, Supervisor (2) · Administrator, Developer (5) · Administrator, Supervisor (117) · Agent (29) · Developer (30) · Supervisor (110)
DisplayName:
None (40) · Configuration (32) · Localization (29) · API Events (27) · API Commands (27) · Architecture (8) · Agent State Details Report (7) · Agent Group Membership Details Report (7) · Agent Login-Logout Details Report (7) · Outbound Contact reports (6) · Agent Details Activity Report (6) · Callback reports (6) · Logging in and out (5) · Metadata (5) · iWD Metrics (5) · Getting started (5) · High availability and disaster recovery (5)
Other values:
TocName:
None (877) · Configuration (32) · Localization (29) · API Events (27) · API Commands (27) · Agent Login-Logout Details Report (7) · Agent State Details Report (7) · Agent Group Membership Details Report (7) · Outbound Contact reports (6) · Callback reports (6) · Agent Details Activity Report (6) · Metadata (5) · Logging in and out (5) · Getting started (5)
Other values:
Dimension:
None (1923) · ActionMaps (4) · Analytics (5) · api.session (3) · ArchFlow (7) · bots (2) · Compliance (3) · ContentOffers (6) · Cookies (3) · DevTracking (6) · email, digital (1) · EventsMethods (4) · FormTrackAPI (1) · FreqCap (2) · initialization methods (3) · Journey Shaping (1) · JourneyData (7) · Metrics (3) · Modules (8) · Outcomes (5) · RealTime (7) · Segments (7) · Segments, Outcomes, ActionMaps (2) · Sessions (3) · sr (3) · UtilityMethods (4) · WebActions (5) · WebChat (7) · WebChatService (1) · WebMessaging (6) · WebTrackingLimit (1)
Product:
None (265) · Designer (140) · Genesys Predictive Engagement (223) · Reporting (910) · Widgets (214) · Workforce Management (291)
Manual:
PDMLibraryGIM (185) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · SDK (158) · Supervisor (147) · RPRT (139) · None (124) · Designer (120) · CX Insights (110) · AdminGuide (100) · Developers (68) · GCXIMCPRG (52) · Agent (36) · Admin (34) · Super (33) · Administrator (33) · RT (30) · SupervisorHelp (29) · GIMPEGuide (27) · GIM (25)
Other values:
Application:
None (1648) · Designer (112) · IVR Administration (4) · Pulse Reporting (21) · Pulse Reporting, Reporting GCXI (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (1) · Reporting Administration GCXI (1) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (11) · Reporting, Reporting GCXI (104) · Workforce Administration (20) · Workforce Administration, Workforce Management (1) · Workforce Management (117)
UseCase: (Click arrow to add another value)
PEPageType:
None (2008) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (4) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (7) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (6) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (5)

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