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Article > Product : Designer or Genesys Predictive Routing or Genesys Recording, Quality Management, and Speech Analytics or Genesys Skills Management or Gplus Adapter for WFM or Widgets

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Standalone:
None (270) · No (852) · Yes (23)
productshort:
DES (140) · Draft:DES (162) · Draft:GAWFM (76) · Draft:PE-GPR (64) · Draft:PEC-GSM (221) · Draft:PEC-REC (92) · Draft:ROU (2) · Draft:WID (214) · PE-GPR (65) · PEC-REC (53) · ROU (2) · WID (54)
Platform:
None (149) · GenesysCloud (32) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (853) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (103) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (2) · PureEngage (1)
ComingSoon:
None (434) · No (697) · Yes (14)
Role:
None (702) · Administrator (361) · Administrator, Developer (6) · Administrator, Reviewer (2) · Developer (66) · Staff (8)
DisplayName:
None (50) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · ChannelSelector (6) · Engage (6) · WebChatService (6) · CallUs (6) · Console (6) · WindowManager (5) · Installation and Windows permissions (5) · Toaster (5) · Metadata (5) · Common (5) · Localize widgets and services (5) · Overlay (5) · SideBar (5) · App (5) · WebChat (5)
Other values:
TocName:
None (119) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Localize widgets and services (5) · CallUs (5) · ChannelSelector (5) · Common (5) · Console (5) · Engage (5) · App (5) · Metadata (5) · WebChatService (5) · WebChat (5)
Other values:
Dimension:
None (1111) · BasicApp (5) · bots (5) · email, digital (2) · GPR Data Upload (2) · GPRAnalysis (4) · GPRDataUpload (6) · sr (6) · WebChat (2) · WebChatService (2)
Product: (Click arrow to add another value)
Manual:
None (30) · ADInst (5) · Admin (42) · Administrator (10) · AIUG (26) · AspectDeployment (5) · AzInst (5) · deploy (3) · Deployment (99) · Designer (257) · DESPEGuide (29) · Developer (22) · Developers (70) · GAWFMPEGuide (12) · GCAPI (30) · GCDeveloper (13) · Help (86) · IEXDeployment (5) · KBA (12) · Loc (5) · PDNAA (121) · PDNAM (12) · PDNAU (9) · Requirements (1) · SDK (129) · SOO (10) · TPOSR (2) · UEA (5) · User (90)
Application:
None (791) · Designer (237) · GPR Core Platform (2) · Recording (115)
UseCase:
None (1143) · CE01 (2)
PEPageType:
None (1125) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (3) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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