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Article > ComingSoon: No & Product : Agent Workspace or Billing Data Service or Genesys Predictive Routing or Intelligent Workload Distribution

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Standalone:
None (5) · No (214) · Yes (15)
productshort:
Draft:BDS (12) · Draft:PE-GPR (51) · Draft:PEC-AD (36) · Draft:PEC-IWD (23) · PE-GPR (56) · PEC-AD (34) · PEC-IWD (22)
Platform:
None (37) · GenesysEngage-cloud (145) · GenesysEngage-onpremises (41) · GenesysEngage_cloud (2) · PureEngage (9)
ComingSoon: (Click arrow to add another value)
Role:
None (141) · Administrator (17) · Administrator, Agent, Supervisor (4) · Administrator, Developer (2) · Administrator, Reviewer (2) · Agent (2) · Agent, Supervisor (56) · Staff (8) · Supervisor (2)
DisplayName:
The Settings menu (4) · Agent Assist tab (4) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · Create and update predictors (3) · Set up IWD (3) · How to configure score expressions (3) · Agent Variance report (3) · Monitor predictor feature coverage (3) · Feature Analysis report (3) · Upload interaction and other data (3) · View uploaded datasets (3) · View the Customer Profile schema (3) · View the Agent Profile schema (3)
Other values:
TocName:
None (15) · View model accuracy (4) · The Settings menu (4) · Upgrade, rollback, or uninstall (4) · View KPI outcome (4) · Create and update users and roles (4) · Monitor predictor feature coverage (3) · How to configure score expressions (3) · Agent Variance report (3) · Set up IWD (3) · Create and update predictors (3) · Upload interaction and other data (3) · Feature Analysis report (3) · View the Customer Profile schema (3) · View uploaded datasets (3) · View the Agent Profile schema (3)
Other values:
Dimension:
None (218) · ADResponse (4) · ADResponses (2) · GPR Data Upload (2) · GPRDataUpload (4) · Journey (4)
Product: (Click arrow to add another value)
Manual:
None (8) · Administrator (26) · Agent (58) · Deployment (31) · Developers (2) · Help (72) · IWDDMPEGuide (8) · IWDPEGuide (9) · Supervisor (2) · User (12) · WWEPEGuide (6)
Application:
None (224) · Agent Setup, Platform Administration (2) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · GPR Core Platform (2) · intelligent Workload Distribution (2)
UseCase:
None (227) · BO02 (3) · BO02, BO03 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (215) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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