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Article > ComingSoon: No & Product : Designer or Genesys Skills Management or Outbound (CX Contact) or None

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Standalone:
None (7) · No (564) · Yes (17)
productshort:
Draft:DES (136) · DES (129) · Draft:PEC-OU (68) · PEC-OU (59) · Draft:PEC-GSM (59) · PrivateEdition (11) · PEC-DC (10) · Draft:Mixed (10) · Draft:PEC-Dev (10) · PEC-Developer (9) · Mixed (8) · Draft:SF (7) · Draft:HCA (6) · Draft:PEC-Admin (5) · STRMS (4) · UseCases (4) · Draft:PrivateEdition (4) · WebRTC (4) · ContentAdmin (4)
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Platform:
None (130) · GenesysCloud (6) · GenesysEngage-cloud (406) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (43) · GeneysyEngage_cloud (2)
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Role:
None (258) · Administrator (323) · Administrator, Agent, Developer (2) · Administrator, Developer (1) · Administrator, Supervisor (1) · Developer (1) · Supervisor (2)
DisplayName:
None (4) · Interdependencies (4) · Manage personally identifiable information (3) · Architecture (3) · Manage custom variables (3) · Manage field codes (3) · Enabling monitoring in OpenShift Container Platform (3) · Manage standard responses (3) · Prerequisites (3)
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TocName:
None (58) · Manage field codes (3) · Manage PII (3) · Manage standard responses (3) · Upgrade, rollback, or uninstall (3) · Prerequisites (3)
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Dimension:
None (572) · bots (5) · email, digital (2) · sr (9)
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Manual:
Designer (241) · CXContact (108) · Deployment (34) · Administrator (28) · None (17) · DESPEGuide (17) · AIUG (14) · Admin (12) · PDNAM (11) · KBA (10) · WebAPIs (9) · CXCPEGuide (8) · SCAPI (8) · PEGuide (8) · Operations (7) · PDNAA (5) · ADInst (4) · SOO (4) · WebRTCPEGuide (4)
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Application:
None (288) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · CX Contact (62) · Designer (230) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase:
None (586) · CE01 (2)
PEPageType:
None (568) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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