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None (1) · No (191) · Yes (6)

Draft:PEC-REP · PEC-REP · Draft:PEC-WFM · PEC-WFM · Draft:ATC · Draft:PEC-GSM · ATC · Draft:WID · Draft:ContentAdmin · Draft:DES · DES · Draft:PEC-AS · Draft:PEC-ROU · Draft:PEC-Developer · Draft:PEC-REC · Draft:PEC-OU · Draft:PrivateEdition · Draft:GAWFM · PEC-OU · Draft:ReleaseNotes

Other values: ; &single AUTH Blueprints ContentAdmin DC Developer Docker Documentation:PEC-REP Draft:AS Draft:AUTH Draft:AppStudio Draft:BDS Draft:Blueprints Draft:CC-SelfHelp Draft:CSDT Draft:CustomerCare Draft:DC Draft:Developer Draft:Docker Draft:FieldSupport Draft:GAA Draft:GAM Draft:GAMD Draft:GASL Draft:GASN Draft:GDE Draft:GDL Draft:GPR Draft:GPWFM Draft:GVP Draft:GWS Draft:GenesysEngageMulticloud Draft:HCA Draft:IXN Draft:Mixed Draft:PE-GPR Draft:PEC-AD Draft:PEC-Admin Draft:PEC-Agent Draft:PEC-CAB Draft:PEC-CDDS Draft:PEC-COB Draft:PEC-Chat Draft:PEC-DC Draft:PEC-Dev Draft:PEC-DevC Draft:PEC-ES Draft:PEC-Email Draft:PEC-GPA Draft:PEC-GS Draft:PEC-IVR Draft:PEC-IWD Draft:PEC-PA Draft:PEC-SF Draft:PEC-Super Draft:PEC-VM Draft:PEC-Voice Draft:PEC-test Draft:PEP-DC Draft:POR Draft:ProductSupport Draft:QNA Draft:RN Draft:ROU Draft:SF Draft:STRMS Draft:Sizing Draft:Solution Draft:System Draft:TLM Draft:UCS Draft:UCSales Draft:UDM Draft:Usecases Draft:VM Draft:WFM Draft:WebRTC GAA GAM GAMD GASL GASN GDE GDL GVP GWS GenesysEngageMulticloud IXN Mixed PE-GPR PEC-AD PEC-AS PEC-Admin PEC-Agent PEC-CAB PEC-CDDS PEC-COB PEC-Chat PEC-DC PEC-Developer PEC-ES PEC-Email PEC-GPA PEC-GS PEC-IVR PEC-IWD PEC-PA PEC-REC PEC-ROU PEC-Super PEC-VM PEC-Voice PrivateEdition QNA RN ROU ReleaseNotes STRMS Solution System TLM TestSOW UCS UCSales UDM UseCases User:Jdruker User:Jose.druker@genesys.com User:Jumunn User:Marudhu.pandian@genesys.com User:Tgilchri VM WID WebRTC

None (15) · GenesysCloud (17) · GenesysCloud, GenesysEngage-cloud (1) · GenesysEngage-cloud (152) · GenesysEngage-onpremises (11) · GenesysEngagecloud (1) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)

No · None · Yes · Other

None (52) · Administrator (114) · Administrator, Developer (3) · Developer (29)

WindowManager (3) · Localize widgets and services (3) · WebChatService (3) · Engage (3) · WebChat (3) · SideBar (3) · Console (3) · Overlay (3) · Toaster (3)

Other values: ; About application resources About Designer Accessibility Activity Block Admin Resources App Application Details Application phases Application Settings Application workflow Applications Assign Variables Block Automated Message Block Book ASAP Callback V2 Book Scheduled Callback V2 Bot Block Bot Registry Bots Dashboard Business Control Dashboard Business Controls Business Controls Blocks Business Hours Business Hours Block Calendar Call Data Block Callback Callback Availability V2 Callback Blocks Callback V2 Callback VQ Watermark Block Callback Widget CallbackService CallUs Cancel Callback V2 Change Language Block Change Persona block ChannelSelector Chat Custom Message Block Chat Message Block Check for Existing Callback V2 Classify Block Click-to-Call-In Match Block Co-browse Common Configuration Configure Designer Configure widgets and services Cookies Custom Service Block Customize appearance Dashboard management Data Blocks Data Tables Data Tables Block Data Tables Dashboard Debug Block Default Routing in Designer Deploy Designer (versions prior to v9010005) Deploy Designer (versions v9010005 and above) Deploy Designer (versions v9012214 and above) Deploying Widgets Designer Analytics Designer on AKS Designer on GKE Designer on OpenShift Digital Resources Durations ECMAScript Expressions Emergency Block Emergency Flags Enable optional features Engage Widget External Services External Services Blocks File size limitations Genesys Multicloud CX Email Genesys Widgets deployment guide Genesys Widgets extensions Genesys Widgets overview Genesys Widgets videos Get Chat Transcript Block Go To Block Heatmap How Widgets works HTTP REST Block Inputs Intelligent prompts Logging Logic and Control Blocks Manage custom variables Manage field codes Manage personally identifiable information Manage standard responses Media Collections Menu Block Menu Option Block Milestone Block Naming conventions Offers Partition-Based Access Control Path Permissions and Access Personas Platform / Configuration Server and GWS settings for Designer Play Message Block Predictive Routing Block Query VQs Block Quick links Record Block Record Utterance Block Reporting Blocks Return Block Rich Media Route Agent Block Route Call Block Route Digital Block Routing Algorithms Routing Analysis Routing Blocks Sankey Path Analysis Saving and Publishing Your Application Segmentation Block Send Chat Transcript Block Send Email Block Send SMS block Session Detail Record (SDR) Fields Reference Session Detail Records Setup Survey Block Shared Module Block Shared Modules SMART Inbound Voice Routing Application Special Day Block Special Days Speech Grammars Spikes Start Treatment Block Statistic Block StatsService Styling the Widgets Summary Sunburst Path Analysis Supported browsers Survey Blocks Surveys Terminate Block (Digital) Terminate Call Block Transaction List Block Transfer Block Troubleshooting Upgrade notes User Input Block User Interaction Blocks Using the blocks Validate Phone Number Block Variables Voice Mail Block WebChat Widget Widgets Bus API overview

None (3) · Localize widgets and services (3) · WebChat (3)

Other values: ; About Admin resources About application resources About Business Controls About Business Controls blocks About Callback blocks About Data blocks About External Services blocks About Logic and Control Blocks About Reporting blocks About Routing blocks About Survey blocks About User Interaction blocks Accessibility Activity Block App Application Details Application phases Application settings Application workflow (builds and streams) Assign Variables Block Automated Message Block Book ASAP Callback V2 Book Scheduled Callback V2 Bot Block Bot Registry Bots Dashboard Business Control Dashboard Business Hours Business Hours Block Calendar Call Data Block Callback Callback Availability V2 Callback V2 Callback VQ Watermark Block Callback Widget CallbackService CallUs Cancel Callback V2 Change Language Block Change Persona block ChannelSelector Chat Custom Message Block Chat Message Block Check for Existing Callback V2 Classify Block Click-to-Call-In Match Block Co-browse___ Common Configuration Configure Designer Configure widgets and services Console Console___ Cookies Custom Service Block Customize appearance Dashboard management Data Tables Data Tables Block Data Tables Dashboard Debug Block Default Routing in Designer Deploy Designer (versions prior to v9010005) Deploy Designer (versions v9010005 and above) Deploy Designer (versions v9012214 and above) Deploying Widgets Designer Analytics Designer on AKS Designer on GKE Designer on OpenShift Durations Emergency Block Emergency Flags Enable optional features Engage Engage Widget Engage___ External Services File size limitations Genesys Multicloud CX Email Genesys Widgets deployment guide Genesys Widgets extensions Genesys Widgets overview Get Chat Transcript Block Go To Block Heatmap How Widgets works HTTP REST Block Inputs Intelligent prompts Manage field codes Manage PII Manage standard responses Managing applications Managing Digital Resources Media collections Menu Block Menu Option Block Milestone Block Naming conventions Offers___ Overlay Overlay___ Partition-Based Access Control Path Permissions and Access Personas Platform / Configuration Server and GWS settings for Designer Play Message Block Predictive Routing Block Query VQs Block Quick links Record Block Record Utterance Block Return Block Rich Media Route Agent Block Route Call Block Route Digital Block Routing Algorithms Routing Analysis Sankey Path Analysis Saving and Publishing Your Application Segmentation Block Send Chat Transcript Block Send Email Block Send SMS block Session Detail Record (SDR) Fields Reference Session Detail Records Setup Survey Block Shared Module Block Shared Modules SideBar SideBar___ SMART Inbound Voice Routing Application Special Day Block Special Days Speech Grammars Spikes Start Treatment Block Statistic Block StatsService StatsService___ Styling the Widgets Summary Sunburst Path Analysis Supported browsers Surveys Terminate Block (Digital) Terminate Call Block Toaster Toaster___ Transaction List Block Transfer Block Troubleshooting Upgrade notes User Input Block Using ECMAScript in Designer Using the blocks Validate Phone Number Block Variables Voice Mail Block WebChat Widget WebChatService WebChatService___ Widgets Bus API overview Widgets videos WindowManager WindowManager___

None (190) · bots (2) · email, digital (1) · sr (3) · WebChat (1) · WebChatService (1)

None (2) · Designer (128) · Widgets (68)

None (6) · Deployment (3) · Designer (119) · DESPEGuide (8) · Developer (8) · Developers (2) · GCAPI (14) · GCDeveloper (6) · SDK (32)

None (86) · Designer (112)

None (198)

None (194) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)