Drilldown: Article

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Article > Product : Agent Workspace or Genesys Agent Assist or Genesys Recording, Quality Management, and Speech Analytics

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Standalone:
None (24) · No (219) · Yes (8)
productshort:
Draft:GAA (20) · Draft:PEC-AD (42) · Draft:PEC-REC (92) · GAA (6) · PEC-AD (36) · PEC-REC (53)
Platform:
None (51) · GenesysEngage-cloud (182) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-onpremises (15) · PrivateEdition (3)
ComingSoon:
None (27) · No (222)
Role:
None (61) · Administrator (124) · Administrator, Agent, Supervisor (4) · Agent (3) · Agent, Supervisor (56) · Developer (1) · Supervisor (2)
DisplayName:
None (15) · What is an interaction (4) · Get started (4) · Agent Assist tab (4)
Other values:
TocName:
None (47) · What is an interaction (4) · Trending (3) · Interaction lists (3) · Explore (3) · Report widget (3) · Dashboard (3) · Search Results grid (3) · Create a new dashboard (3) · Content browser (3) · Configure the Plugin (3) · Managing widgets (3) · Working with saved trending filters (3) · Working with dashboards (3)
Other values:
Dimension:
None (242) · ADResponse (5) · ADResponses (2)
Product: (Click arrow to add another value)
Manual:
None (11) · Admin (40) · Administrator (10) · Agent (62) · deploy (3) · Deployment (4) · ReleaseNote (1) · Supervisor (2) · User (90) · WDEPlugin (13) · WWEPEGuide (13)
Application:
None (123) · Agent Desktop (4) · Agent Workspace (5) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Recording (115)
UseCase:
None (245) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (243) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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