Drilldown: Article

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Article > Product : Agent Setup or Agent Workspace & UseCase : BO02, BO03 or None

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Standalone:
None (44) · No (212) · Yes (8)
productshort:
Draft:PEC-AD (41) · Draft:PEC-AS (129) · PEC-AD (35) · PEC-AS (59)
Platform:
None (63) · GenesysCloud (2) · GenesysEngage-cloud (183) · GenesysEngage-onpremises (16)
ComingSoon:
None (57) · No (207)
Role:
None (94) · Administrator (108) · Administrator, Agent, Supervisor (2) · Agent (2) · Agent, Supervisor (56) · Supervisor (2)
DisplayName:
None (7) · Standard responses (4) · Agent Assist tab (4) · Transactions (3) · My Channels options (3) · Service Client options (3) · Single Sign-On (3) · Statistics options (3) · Channel options (3) · Supervisor options (3) · Templates (3) · Bulk Import (3) · Recording options (3) · Agent Groups (3) · Getting started (3)
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TocName:
None (19) · Standard responses (4) · Transactions (3) · Service Client options (3) · My Channels options (3) · Single Sign-On (3) · Channel options (3) · Statistics options (3) · Supervisor options (3) · Bulk Import (3) · Recording options (3) · Templates (3) · Agent Groups (3) · Getting started (3)
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Dimension:
None (254) · ADResponse (4) · ADResponses (2) · Journey (4)
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Manual:
None (8) · Agent (59) · ManageCC (142) · Source (40) · Supervisor (2) · WWEPEGuide (13)
Application:
None (158) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (4) · Platform Administration (10)
UseCase: (Click arrow to add another value)
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None (258) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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