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Article > Standalone: No & Platform : GenesysEngage-cloud or GenesysEngage-onpremises, PureConnect, GenesysCloud & Role : Administrator or Administrator, Agent, Developer or None

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productshort:
Draft:PEC-WFM (144) · PEC-WFM (116) · Draft:PEC-REP (115) · Draft:WID (114) · Draft:DES (107) · DES (106) · Draft:PEC-ROU (85) · Draft:PEC-OU (67) · Draft:PEC-REC (65) · Draft:PEC-AS (61) · Draft:PEC-GSM (59) · PEC-OU (52) · PEC-REC (46) · PEC-AS (45) · PE-GPR (42) · Draft:PE-GPR (32) · PEC-REP (25) · ATC (25) · Draft:ATC (23) · Draft:PEC-Developer (17)
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ComingSoon:
None (405) · No (1235) · Yes (2)
Role: (Click arrow to add another value)
DisplayName:
API Commands (27) · Configuration (26) · Localization (15) · Getting started (10) · Prerequisites (9) · New in this Release (7) · Overview (7) · Logging In and Out (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Media namespace (5) · Templates (5) · System namespace (5) · Metadata (5) · Voice namespace (5)
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TocName:
None (48) · API Commands (27) · Configuration (26) · Localization (15) · Genesys Multicloud CX (11) · Getting started (10) · Overview (7) · Prerequisites (7) · New in this Release (6) · Logging In and Out (6) · Media namespace (5) · Metadata (5) · Voice namespace (5) · System namespace (5) · Templates (5)
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Dimension:
None (1586) · Analytics (2) · bots (4) · CallbackClickToCall (6) · ContentOffers (4) · deploydigital (4) · email, digital (2) · FreqCap (4) · GPRAnalysis (4) · GPRDataUpload (2) · Journey (8) · Metrics (6) · Modules (2) · Outcomes (2) · Segments (2) · UserComms (4)
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Manual:
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Application:
None (1059) · Agent Desktop (4) · Agent Setup (68) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (4) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Callback (30) · Cloud Data Download Service (8) · CX Contact (60) · Designer (198) · IVR Administration (14) · Platform Administration (38) · Platform Administration, Agent Setup, Designer (1) · Recording (109) · Reporting Administration GCXI (2) · Reporting GCXI (2) · Workforce Administration (34)
UseCase:
None (1640) · CE01 (2)
PEPageType:
None (1642)

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