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Article > Standalone: No & Platform : GenesysCloud or GenesysEngage-cloud or PureConnect, GenesysCloud & ComingSoon: No

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-WFM (244) · PEC-WFM (216) · Draft:PEC-REP (156) · PEC-REP (149) · Draft:DES (107) · DES (106) · Draft:PEC-REC (65) · Draft:PEC-OU (59) · Draft:WID (58) · PEC-OU (51) · Draft:PEC-AS (50) · PEC-AS (46) · Draft:PEC-GSM (46) · PEC-REC (46) · PE-GPR (42) · WID (42) · Draft:ATC (33) · Draft:PE-GPR (32)
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Platform: (Click arrow to add another value)
ComingSoon: (Click arrow to add another value)
Role:
None (683) · Administrator (639) · Administrator, Agent, Supervisor (1) · Administrator, Developer (17) · Administrator, Reviewer (2) · Administrator, Supervisor (216) · Agent (72) · Agent, Supervisor (48) · Developer (60) · Staff (8) · Supervisor (192)
DisplayName:
Getting started (16) · New in this release (6) · Logging In and Out (6) · Schedules (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6)
Other values:
TocName:
None (65) · Getting Started (16) · Genesys Multicloud CX (10) · Genesys Cloud CX (9) · Logging In and Out (6) · New in this Release (6) · Overview (5) · Agent Details Activity Report (5) · Trading (5) · Calendar (5) · Click-to-Dial (5) · Service Client API (5) · WebChat (5) · Prerequisites (5) · Activity History (5) · Localize widgets and services (5)
Other values:
Dimension:
None (1874) · bots (4) · CallbackClickToCall (6) · deploydigital (4) · email, digital (2) · Journey (6) · Metrics (6) · RealTime (14) · UserComms (4) · WebChat (4) · WebChatService (2) · WebMessaging (10) · WebTrackingLimit (2)
Product:
None (31) · Administrator (2) · Agent Setup (96) · Agent Workspace (50) · Callback (34) · Cloud Data Download Service (8) · Co-Browse (11) · Designer (215) · Developer (16) · Digital Channels (8) · eServices Manager (22) · Genesys Agent Assist (10) · Genesys Multicloud CX (2) · Genesys Predictive Engagement (55) · Genesys Predictive Routing (73) · Genesys Recording, Quality Management, and Speech Analytics (111) · Genesys Skills Management (46) · Genesys Softphone (10) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for Salesforce (35) · Gplus Adapter for ServiceNow (15) · Gplus Adapter for Siebel CRM (14) · Gplus Adapter for WFM (4) · Intelligent Workload Distribution (16) · Internal Content Administration (8) · IVR Administration (14) · nGAGEMENT (35) · NOPRODUCT (1) · Outbound (CX Contact) (110) · Platform Administration (7) · QnA Service (2) · Reporting (304) · Routing and Designer (3) · Success Factors for Genesys Multicloud CX (5) · test (4) · Widgets (100) · Workforce Management (460)
Manual:
Supervisor (271) · RPRT (247) · Designer (210) · Administrator (205) · Agent (137) · CXContact (103) · ManageCC (94) · Admin (87) · User (86) · Help (73) · SDK (53) · RT (44) · SupervisorHelp (42) · Super (28) · GCAPI (28) · AdminGuide (26) · SCAPI (24) · Developer (22) · Deployment (22) · AgentGuide (16)
Other values:
Application:
None (880) · Agent Desktop (4) · Agent Setup (70) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (4) · Agent Workspace (4) · Agent Workspace, Agent Setup (3) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Callback (34) · Cloud Data Download Service (8) · CX Contact (58) · Designer (199) · IVR Administration (18) · Platform Administration (40) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Recording (109) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (191) · WEM (1) · Workforce Administration (34) · Workforce Management (206)
UseCase:
None (1934) · CE01 (2) · CE37 (2)
PEPageType:
None (1938)

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